Customer reviews from ATT.com
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
4.1 out of 5
4.1
(226 Reviews)
Open Ratings Snapshot
Rating breakdown 226 reviews
5 Stars
140
4 Stars
34
3 Stars
16
2 Stars
14
1 Star
22
82%of customers recommend this product. 
(
169 out of 206
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
5 out of 5
5
upgraded phone
on July 2, 2019
Posted by: Anonymous
Verified Purchase:Yes
working great so far I love it...
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
I really wanted to like it, but...
on April 29, 2019
Posted by: magicalfire
from San Antonio, TX
I love the Active line for the durability, but I liked my S7 a lot better than the S8. While the battery life is certainly better, the ridiculous placement of the fingerprint sensor next to the camera lens on the back makes it pretty much unusable. The placement of the earphone jack in the bottom was also not well thought out. The jack was much more easier for me to access when it was on the top. Just like any other Samsung, it is also full of bloatware. The only reason I stick with the Actives is because they stand up to my clumsiness. It certainly is not for their well-designed phones. I'm going to do a lot more research on other brands before I buy my next phone, and I think my Samsung loyalty is about to come to an end.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
S8 Active - good and irritating
on April 9, 2019
Posted by: hodgmojo
from Santa Barbara, CA
I converted from a S6 Active to the S8 Active because after years of good service, the S6 battery required too-frequent charging (2-3/day), and there were some other mysterious hiccups…. After several days using it, I’m basically happy with the new-to-me S8 Active. The phone audio and camera are improved, and it is a well-designed phone - except for one nit, see below. In fact, I grappled with two irritating nits, and in case that experience will be useful to another neophyte, here they are…
1. The S8 uses -C rather than –micro USB-. I didn’t notice this when I checked out the S8 online. USB-C has the advantage of working up or down. But I have dozens of devices and cables that use micro, and have been satisfied with that for years. The S8 came with one adapter and one cable. I routinely use six, so ordered a package of 5 for about [the moderator asked me to not say how little I paid Jeff Bezos]. Irritating.
2. On the advice of the ATT Protech who helped with the data transfer, I tried using the ATT Mobile Transfer app. It seemed to work but after an hour or so it froze at ‘2 min 57 sec remaining.’ After waiting for more than an hour, I finally killed it and used the transfer adapter and a micro-USB cable to connect the two phones, and that worked. But the result is 100’s of duplicated photos and other files. It’s been a chore eliminating those. Irritating.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Finger print recognition
on March 18, 2019
Posted by: hellieb
from Phoenix AZ
I reall like the active phones as I drop the phone many times, not puposely mind you. That is why I buy them because they hold up to clumsy people like me. The only issue i have with the s8 is the design that has the fingerprint recognition on the back of the phone. I dislike it very much. You have to look on the vqck of the phone to make sure that your finger is covering the sensor. If i dont it is hit or miss. I am right handed and have scanned my fingerprint for the left hand in 2 different entries. Again hit or miss. Mistly miss. I really would have designed it as the s7 had it ion the front or for this one. The sides would have been the ideal place to open from secure quickly
please excuse miss spelled words as this does not let you go back and correct unless you delete the whole sentence.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
First Time Smart Phone User
on February 28, 2019
Posted by: Older Than Average User
from Dickinson, ND
Went from a Samsung Flip Phone to the S8 Active. The S8 Active has way more bells and whistles than I would need, but then what phone wouldn't when you upgrade from a Flipper. Decided on this phone due to the specifications that stated that was tougher and had a better battery life that other models. It seams to work fine. I wish that there would be a better owners manual in the box. I know you can go online but when you have such a drastic change from a Flipper to an S8 Active it would be nice to be able to look at a book to figure things out while you are not at a computer or having to waste a lot of time looking things up and printing things out. Also a user guide for Dummies would be great for people like me!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Phone won't charge anymore
on February 18, 2019
Posted by: Bvan34
from Los Angeles, CA
Brought the phone a year ago and now it won't charge.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Terrible glass but works great
on February 14, 2019
Posted by: PonyUPresto
from Saint Amant LA
Super disappointing after just a few days of use when I found out my screen was getting scratched by just my blue jean material and my finger swipes. I should have returned it but I decided to keep it anyway thinking maybe it won't shatter as easy. Just a down side to this screen material possibly? Had I known better I would have bought a screen protector immediately when I bought it.
I do love how fast it is and after a year of use I haven't broken it yet but my screen does have several pecks so that could be coming soon.
Overall not that impressed mainly due to the screen.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Galaxy S8 Active - Meteor Gray
on February 4, 2019
Posted by: Joca
from Hudson. FL
Excellent product, shipping at time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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