Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
1 out of 5
1
Softest Screen Ever
on September 22, 2017
Posted by: ou812bkewl
from Texas
Expertise:Expert
I bought this phone from the Active line because I can't stand having a bulky case over my phone just to keep it looking good. I had my S6 Active for over 2 years of use with it constantly going in and out of my pocket and it's screen shows half the micro scratches that this one does and I've only had the S8 Active for a month! I've been a Samsung fan since my old Captivate, but this has been the worst experience I've ever had with a Galaxy device. It's also the first phone I've bought since AT&T dropped contract subsidies. So, I'm paying 4 TIMES the amount that I did for my last phone, and I get this scratch magnet. Fix this... (And no one likes TouchWiz or Bixby)
Pros: Durable
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screen is horrible
on September 17, 2017
Posted by: Gabrielito
from Renton,Wa
Expertise:Intermediate
I made the biggest mistake getting this phone. I used to have the s5 active and the screen was much more scratch resistant the this. I already have scratches from normal use after less then a month. Screen seems to be made of cheap plastic
Cons: Did not meet expectations, screen horrible
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bring Back the Buttons!!!!!
on September 14, 2017
Posted by: Josh7206
The number 1 reason I've stuck with the Active version of the galaxy is to keep the physical buttons. I can't stand these on screen buttons one bit. Guess I'll be hanging on to my S6 Active for a while longer. PLEASE BRING BACK THE BUTTONS WITH THE S9 ACTIVE!!!!!!
Cons: Did not meet expectations, i want buttons back
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on market
on September 4, 2017
Posted by: PickleRick
from Grand Rapids, MN
Expertise:Expert
I upgraded from the S7 Active. The new Active 8 is unbelievable, I can go 2 days without charging my phone (normal use). I've already have dropped this multiple times and not a scratch on it. Color and screen is the best on the market. I did notice they got rid of the aqua view in the camera settings. Also wish they would of upgraded the camera, but again its still the best camera on the market. I did just purchase a screen protector for it the other day. The speaker is better. Overall I am happy with this phone.
Pros: Bright display, Realistic color, Durable, waterproof
Cons: expensive, missing aqua app in camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen is super soft and scratches really easy worst screen ever from samsung
on September 3, 2017
Posted by: Coco512
from Oklahoma
Expertise:Expert
Screen is super soft and scratches really easy worst screen ever from samsung. Everything else is great
Pros: Bright display, Realistic color, Built-in speakers
Cons: Did not meet expectations, Poor quality, heavy, screen scratches easy
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product
on August 23, 2017
Posted by: Jacash
from Dallas, TX
Expertise:Intermediate
I got my Galaxy S8 Active on Monday and have fell in love with it. I was using an iPhone however this is a much easier phone to operate and is much nicer. If you are looking to switch or just looking to upgrade I strongly recommend this phone. The battery life is amazing, video and sound quality are better than my old iPhone. This is a must buy.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, excellent battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
dissapointed
on August 23, 2017
Posted by: wadetr
from oregon
Expertise:Intermediate
Let me start by saying I have used Samsung's active phones since the s4 came out. I have always been pleased with the ruggedness of them. I have never had any issues with performance, battery life, or screen scratches.
I purchased the S8 active August 18 2017. it has now been 4 days since I have owned it. the phone has never been dropped but just from going in and out of my pocket the screen is scratched horribly.

Samsung claims this is a rugged screen although it appears it is made of a cheap plastic.
the scratches that are on it came from the inside of my pocket where I have carried all my other phones with no issues. Samsung has a reputation of taking care of their customers so I hope they fix my phone.
Pros: Bright display, Realistic color, Lightweight
Cons: screen scratches when you look at it!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, durable, smooth, it's everything I could want in a phone!
on August 13, 2017
Posted by: Shnnap
from Cape Coral, FL, USA
Expertise:Expert
I loved my S7 Active, but this phone blows it away! The battery life is fantastic, it runs very fast, and the camera takes excellent pics! All previous versions of Samsung's Galaxy line pale in comparison. Soooo glad I upgraded to the S8 Active!
Pros: Bright display, Durable
Cons: it doesn't make sandwiches (yet!)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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