Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product.
(
64 out of
104)
Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
2
One drop cracked glass
on October 19, 2017
Posted by: Lock1
from Maryland
Expertise:Expert
Phone couldn't take one drop cracked screen from my work bench to the floor. Scratches from coins and or keys the first day I bought it
Pros: Built-in speakers
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Bring back the physical buttons!
on October 11, 2017
Posted by: Farmer03
from Washington state
Expertise:Intermediate
Most people who require a rugged phone require physical buttons and a durable screen. Please slim this phone down a bit and bring the buttons back! This was definitely a step in the wrong direction for the Active phones, this being the 3rd i've owned.
Pros: Durable
Cons: Too big, Did not meet expectations, Poor quality, no physical buttons, screen easily scratches
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Bad glass scratches
on October 9, 2017
Posted by: Buffisherman4747
from Buffalo ny
Expertise:Intermediate
Thought this was rugged., glass scratches to easily. I buy the active line of phones so I don't have to use a case. I had as s6 active for 2 years that has less scratches then thiss s8 active in 2 months .I like to return this phone and get my s6 active back.
Pros: Realistic color, none actually heavier the my s6 active
Cons: Too big, Poor quality, glass scratches to easy
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not as great as peg out to be
on October 9, 2017
Posted by: TinyVampi
Expertise:Expert
Since I've gotten the phone the microphone has been acting up.
Then one day at dinner my phone fell out of my pocket (with a phone case on) and the screen cracked real bad and then it spider webbed out and now I can barely text. This is supposed to be a pretty sturdy phone and it messed up after not even a month of having the device. BIG FAIL!!
Then one day at dinner my phone fell out of my pocket (with a phone case on) and the screen cracked real bad and then it spider webbed out and now I can barely text. This is supposed to be a pretty sturdy phone and it messed up after not even a month of having the device. BIG FAIL!!
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality, not a sturdy phone like it was said it would be
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Third Active model
on October 7, 2017
Posted by: AMDkid1
from Tennessee
Expertise:Expert
I really enjoy having a phone that doesn't require a cheap case. Cases take away the looks of any phone.
I only wish I could remove the clock from the Lock Screen.
I only wish I could remove the clock from the Lock Screen.
Pros: Durable, Inexpensive
Cons: as stated remove the clock from the lock screen
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
junk
on October 4, 2017
Posted by: tdaveb
Expertise:Intermediate
[This review was collected as part of a promotion.] it drops calls every couple of minutes in my 17 crv. Ridiculous. going to try and return.
Cons: Did not meet expectations, Poor quality, bluetooth (in)compatability
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
I hate this phone, but it's not really fair that I do...
on September 26, 2017
Posted by: XGom
from Rogers, AR, USA
Expertise:Expert
I got this phone because my S6 Active got surged and burned out the charging port. I could have kept using the phone using wireless charging, and did for a while, but it was just too inconvenient.
The S8 Active is a brick in comparison. The surface of the phone is slick and it's more blocky than the S6 was. It's just slightly larger, just enough so to be an annoyance in most of my pockets. I can't imagine this would fit in the front pockets of most girls jeans.
It feels a lot thicker than the S6 Active. Not having physical buttons is infuriating, especially when the phone is unresponsive or slow to respond; which is a lot.
As other people have mentioned, the glass is SUPER soft. Maybe not the glass, maybe a coating on the glass -- but it scratched from just two days in my pockets before I put a tempered glass screen protector on it.
Which gets me to my next jab... it constantly things you are tap-sliding. So when you try to click on things it doesn't fully click. It's infuriating.
Overall, I just really HATE this phone. I wish I could send it back. If I could fix my S6 active and not worry it'd leak in the charging port (I get my phone wet constantly) I'd just do that, and I may still. I really, REALLY regret buying this phone.
My biggest digs are: 1) It's just slightly too big to reach the whole phone with one hand, 2) it's a brick, too thick, sides and back are slick, 3) the glass / surface coating is very easily marred.
I don't feel like this was an upgrade at all, I actually feel like it's quite a downgrade. But, sadly it seems we get *updates* "forced" upon us right before new models come out and the *update* I got earlier this year on my S6 Active caused the battery to drain much faster, that combined with the blown charging port - I felt like I'd be better off getting a new phone.... wish I hadn't.
If you've never had an earlier model active, you might love this phone. Personally, doesn't seem faster, doesn't hold battery life longer than mine used to, it's thicker, just enough bigger to be annoying and not see any real benefit to increased size, feels slicker and just in general the phone feels like it would break easier. I haven't dropped it or anything to validate that but I have a feeling the first time this thing drops 4ft out of my truck door it's going to shatter.
Overall, I don't like this phone. But, I still think it's probably the best new phone for the money right now. I really hope Samsung learns from this and gets back more to the previous generations of the active because I have really, REALLY loved the past versions of the Active.
Pros: Inexpensive
Cons: Too big, Did not meet expectations, heavy / bulky
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best phone i have purchase for the money
on September 23, 2017
Posted by: Alejean4ever
from Miami, FL, USA
Expertise:Expert
i love this phone battery life is the best out there fast charging
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US