Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
1 out of 5
1
Features a shatter-resistant screen¹
on November 27, 2017
Posted by: patch3s
from Kansas City, MO, USA
Expertise:Intermediate
1. Except screen will shatter when falls off couch onto floor - all within two days of getting the phone. I have never broken a screen on a smart phone and I bought my first one about 6 years ago. For the past 4 years, I have sworn by Samsung's Active series having bought the Active 4 and 6. The Active 8 falls far from its lineage. I would not suggest this to anyone.
Pros: Bright display
Cons: Poor quality, shatter-resistance lies, non-durable
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not waterproof at all.
on November 24, 2017
Posted by: mktoader
from Hamilton Township, NJ, USA
Expertise:Expert
Had Samsungs Galaxys since S3 came out. From S5 to S8 Samsung created inferior products. Only S3 and S4 were really good phones. Just got my S8, dropped it in the water and got the bubbles, which means it wasn't factory sealed well. Of course, next day it dies. You just can't ADVERTISE that " it is water-resistant in up to 5 feet of water for up to 30 minutes. " when the phone brakes immediately once you drop it in the water. Same thing happened with S6 active, S7 Active. I was ready to make the move to iPhone but I wanted to give Samsung one more chance with the S8. Again, I was disappointed.
Cons: not waterproof at all
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Longest lasting battery!
on November 23, 2017
Posted by: FloridaPaddler
from Florida
Expertise:Expert
I've had this phone about 6 weeks and I love it! I'm getting almost 2 full days on a single charge plus it's fast too. O purchased a silicone skin for it as it's pretty slick to hold without it. I also added a screen protector (JIC). Only real downside is it's an expensive phone.
Pros: Bright display, Durable
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The galaxy s8 active
on November 14, 2017
Posted by: Ooonta90
from Fresno, ca
Expertise:Beginner
I know the phone is not a edge phone and that's ok but i don't like the way they changed the front of the phone around.
Pros: Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
X IPhone user NOW
on November 6, 2017
Posted by: Rick1212
from Little Rock
Expertise:Expert
Pros: Everything -1
Cons: glass gets scratched to easily, nobody sells covers 4 it. I hope the company will allow is a discount on screen replacement.....going to need it!
everythigelse ROCK'S
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, android
Cons: screen scratches easily
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unreasonable Settings Complexity
on November 6, 2017
Posted by: IronicGecko
Expertise:Intermediate
I have spent 2 months, now, reading guides to JUST SET UP MY SETTINGS. It's impossible! I wanted to be able to give this phone a great review but, it's not really feasible.
In all seriousness to disable notifications go to Settings > notifications
Simple, right? Nope!
Notification settings have 3 DIFFERENT pages of settings, that I have found, so far.
Settings > Notifications
Settings > Notifications > Advanced Settings
Settings > Lock Screen and Security > Notifications
Even still I receive notifications from apps with no permission to do so. Then, the icing on the cake, is that every hour certain apps GIVE THEMSELVES NOTIFICATION ACCESS! It's usually the apps that have notifications you can't swipe away. I have resigned myself to never being able to have a non-cluttered lock screen.
Think about that and remember that Google Location keeps track of everywhere you go, and how you get there... sending it to a company famous for meticulously building a profile on YOU. "So disable it, then!" Well, other apps can remove my blockages so...
Why the 1 stars?
Features: You have to set up your features... and the settings are impossible to locate: it makes sense why google is so involved in this phone because, you're going to be Googling an awful lot to try setting this guy up.
Performance: well, the settings are how you optomize performance... enough said.
Design: The phone is capable of surviving an atomic bomb, it seems... and by the time you're done trying to configure it, you'll be begging to test that theory. The menus are part of program design and thus, all it's snazzy looks are outweighed by it's impractical layout.
Value / Overall: the phone does whatever it wants and hides it's setting all over the place. It's like they started make menus and realized they forgot features on those menus. Instead of remaking the menu with all the relevant information in one place, they just kept adding menus. More than that half the menus are hats, on hats, on hats, with very little distinction between this menu or that... but hey the last menu didn't change anything so this one has to, right? Wrong. If you can't use it effectively it has no value.
Pros: Durable, heavy as sin (great for self defense?)
Cons: a phone and a little voyeur in your pocket, impossibly complex settings menus, inability to control apps (dangerous), 12 hours to charge fully without the speed charge
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with great features
on November 5, 2017
Posted by: Rangers1976
from Texas
Expertise:Expert
Best Active phone yet. Performance is great, everything on the phone opens and operates quickly. I put a tempered glass protector on it right away due to reviewers stating that the screen can scratch easily. The battery life is incredible, better than most phones for sure. You can easily make it through a day or more without charging. The screen is awesome, colors are vivid and true. No issues during calls so far. Now there are 2 things about the S8 Active I don't care for. The Bixby button should be able to be remapped to whatever I like, kinda like the S7 Active. Instead it can only be disabled. I use a third party app to remap the button. So not really that big a deal, just a minor annoyance. Also, the lack of physical buttons bothers me. I like them better than the on-screen capacitive buttons. Again, not a huge deal but something I'd rather not have. Overall, the phone is perfect for me because I hate having to baby my phone all the time and the S8 Active is a tough phone that can take some punishment. I need the extended battery life as I'm a heavy user throughout the day for work.
Pros: Bright display, Realistic color, Durable
Cons: no physical buttons, can't remap bixby button without third party app
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone but Get a Screen Protector
on October 24, 2017
Posted by: flapjackashley
from Elkhart, IN, USA
Expertise:Intermediate
The most common complaint I have seen on this phone is how easily the screen can scratch. As common with newer shatterproof screens, they are more prone to surface and hairline scratches. I invested in a ZAGG screen protector and since the S8 Active has a flat screen as opposed to a curved edge one that the S8 and S8+ has, it went on flawlessly and stays put.
As for the phone itself, it's bulky, but I love the added feeling of extra protection on the sides and back instead of the all glass casing used in other models. The 64GB internal memory is massive, but the biggest draw is the huge battery (4000 mAh). It will easily last a full day or longer with regular everyday use.
I would highly recommend it with a screen protector!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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