Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product.
(
64 out of
104)
Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
4
GET A SCREEN PROTECTOR
on March 5, 2018
Posted by: Ahoward2k
from Fort Worth, TX
Performance wise I love it, there are some kinks to work out with the predictive text, such as preferring two or three nonsense words over what you are trying to write. The screen is supposedly durable but as a result it is so soft its absurd. I try to have a very light touch, but you can still see wear marks where I do the unlock pattern and scroll. Maybe put on a more durable top coat over the gorilla glass, our just throw a screen protector on from the factory.
It is big, but I have large hands so it doesn't bother me, the weight isn't really an issue, and given the amazing battery life, it's a trade-off I'm willing to make.
It is big, but I have large hands so it doesn't bother me, the weight isn't really an issue, and given the amazing battery life, it's a trade-off I'm willing to make.
Pros: Realistic color, Durable
Cons: Poor quality, screen glass
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
i hate this phone
on February 16, 2018
Posted by: ballsofsunshine
from New Orleans, LA, USA
Expertise:Intermediate
I wish i would've just bought the s8 and a good case.
Pros: Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Better Hardware with Less results
on February 2, 2018
Posted by: Slaanesh
from North Carolina, USA
Expertise:Expert
My S4 had better Talk to txt feature then this phone. Its quite sad. Some people don't care for this feature but lets face facts. The future is here and Talk to txt is that future, so with that being said Samsung has failed to deliver. Plain and simple.
Pros: Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
GREAT until 1ft fall cracked screen
on January 29, 2018
Posted by: RLorenzoPMD
from Orlando, FL
Expertise:Expert
I've had the device for less then a week... just finished cleaning my new super durable GS8 Active when it ships out of my hand and right onto the floor... I initially thought nothing of it. However, while looking at my phone in the bright sunlight I noticed an abnormality on the screen. It appears the shatterproof glass had indeed a small shatter / crack. The display, Iris scanner, new placement of the fingerprint scanner, as well as the improved camera and expandable memory are all great. However, considering all the hype on the durability of the screen, such a small and insignificant fall a foot from the floor, means this crack in the screen does a lot of damage to the review of the phone.
Pros: Bright display, iris scanner, no hard nav buttons
Cons: Did not meet expectations, Poor quality, 1ft fall to floor cracked glass
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not for the "Active" person
on January 18, 2018
Posted by: ShouldHaveGotaPixelPhone
Expertise:Intermediate
The phone is bulky and heavier then other phones. Something some people may actually like (me being one of them). The phone performs about as well as you'd expect. The battery life is the best I have ever seen, lasting all day with room to spare (time will tell if this continues) . The screen is supposedly shatter resistant, but as I learned scratches VERY EASILY! As I learned after the fact the screen is "soft" due to a protective film that covers it. From what I experienced and a little research it seems the screen can become scratched simply by placing it in and removing it from the pocket of a pair of jeans. That's even with a case on it (no screen protector, didn't think one was needed, but I was wrong). For being marketed as a rugged phone this is simply unacceptable. I have had this phone for 1 month and will now have to spend more money (and the phone is not cheap) to fix it, or go the next 23 months with very annoying and noticeable scratches. However, I fear fixing the phone will be a waste of money as it will surely get scratched again. If I could do it again I would avoid the active and get a normal s8 and get a good case. That or avoid Samsung all together.
Cons: Did not meet expectations, Poor quality, scratches easily
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
No Ear Buds, Seriously?
on January 12, 2018
Posted by: Jspj
from South Carolina
Expertise:Intermediate
The phone seems to work ok so far. The smart switch program worked well moving info from my old blackberry phone to my s8 active. But you would think, as expensive as this phone was, it would have come with a set of ear buds like the regular s8 phones. I will have to use my old iPhone ear buds to advertise for Apple instead of Samsung. I miss my blackberry already.
Pros: smart switch worked pretty good
Cons: no ear buds not even a cheap pair., expensive
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Super good phone overall, needs a screen protector though
on January 1, 2018
Posted by: GoobGoober
from Texas, USA
Expertise:Intermediate
Do you want a phone with the ruggedness of a Lifeproof or Otterbox Case? Do you want the battery life that can last more than 12 hours with heavy usage? Want a screen that’s beautiful but not made of the cheapest glass someone can glue onto a frame? Those and so much more? Then I think the Galaxy S8 Active is for you.
The battery life of the S8 Active is nothing short of great. It has a 4000 mAh battery that even with playing games and going on youtube for hours, I still have more than 50% battery within 12 hours. If you just keep this in your pocket and use it to listen to music, respond to texts here and there along with a few calls, this battery should easily last you a day if not more.
For durability, it’s true, the raw screen itself is prone to scratches, but it’s definitely shatter/crack proof. I’ve dropped this thing on metal surfaces at a gym a few times and there are both no scratches and no cracks of any sort. The phone has a pretty rubber back with a metal frame with super-sturdy construction. If tight pants and phones don’t make a good combo, it’ll probably be because the pants break first. The only thing this thing needs to be really safe from any long-term exposure to wear and tear is a dedicated anti-scratch screen protector. Although in 1 year the phone may perform perfectly, the scratches on the screen may make it look like a 3 - 4 year old phone.
The Cameras are great. The Back camera can go up to 12 mega pixels with a 4:3 aspect ratio, and 9.1 mega pixels with a 9:1 aspect ratio. The front facing camera can go up to 8 mega pixels with an aspect ratio of 4:3.
The displace can scale from 1480x720, 2220x1080 and 2960x1440. I use 2220x1080, and the great detail for any application, videos, game, regular use, is way more for me than needed to satisfy my detail crave.
Connectivity is standard but still good on this phone. You have a SIM/micro SD card slot in a form like the apple phones, a USB C port and something Apple phones lack, a 3.5 mm audio slot. Connecting to a PC is much easier compared to my old phone. The old phone I had would connect and disconnect from PC’s when trying to transfer files which got annoying to no end. But the OS on the S8 Active (probably same as the regular S8) allows you to easily switch connectivity modes to fix anything if you can’t transfer files correctly the first time.
Processing power on this thing is great. It’s got a Qualcomm® Snapdragon™ 835 with 8 CPU cores. For most modern applications at the writing of this review, there isn’t much I can throw at it that it can’t go through easily. You can play games and multi-task at the expense of some battery life, but you can definitely do it.
Processing power on this thing is great. It’s got a Qualcomm® Snapdragon™ 835 with 8 CPU cores. For most modern applications at the writing of this review, there isn’t much I can throw at it that it can’t go through easily. You can play games and multi-task at the expense of some battery life, but you can definitely do it.
I’ve had no real problems with this phone, just amazement and satisfaction. If you just want a phone without needing to deal with a case and can take the blow of sacrificing the regular S8’s curved corner screen, then this phone is a serious must get.
Pros: Bright display, Durable, Lightweight, Built-in speakers, great battery
Cons: prone to screen scratch marks
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money - stay away.
on November 29, 2017
Posted by: balor1eye
from Indianapolis, IN, USA
Expertise:Expert
After owning many smartphones over 9 years, I dropped my imported Galaxy S7 Edge and broke the screen. Since U.S. retailers won't repair an imported phone, I decided to buy an S8 Active believing the durability hype.
I now sincerely regret my purchase. It is less responsive than the S7 Edge - it constantly thinks I am sliding instead of clicking, is much slower overall for all O/S functions and seems to have a mind of it's own as far as notifications. Google has decided to inundate me with ads based on my location without me ever opting in for any of it. I can't walk down a city street without a beep to tell me about some sale happening at a store nearby or to tell me about a great restaurant in which I am already dining. Typing on it is a pain, as well; I can't send texts or emails without it registering incorrect keys.
As for durability, my screen was pitted within 2 weeks of owning the phone. I also have visible scratches on it even though I keep it in a belt holster with a soft fabric liner - there's never a time when anything hard touches the screen. Out of all my phones I've owned, this is a the softest and weakest screen I have experienced. My S7 Edge, after more than year of ownership, has no noticeable scratches.
The Bixby button is also a huge pain. Due to its placement, I constantly push it accidentally and Bixby pops up, stopping whatever I'm doing at the time. Samsung does not allow developers to remap the button and I can't seem to disable it, either. Even with 'Bibxy Home' disabled in Settings, it still works.
Stay away. Stay very far away. Far too expensive for the poor quality.
Cons: too expensive, poor performance, screen durability
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US