Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
2 out of 5
2
baad bad reception
on June 19, 2018
Posted by: metinemre
from arizona
Expertise:Expert
my wife has a note8 and i have s8active. her phone has two more bars than my s8 active, i usually get 2 bars if i`m lucky and maximum 3 bars. Sometimes it shows 4-5 bars at home where we have att microcell but it`s fake. Calls drop or can`t place a call until i try 5-6 times or restart the phone. Text messages and emails are always delayed. Sometimes i simply can`t end a call. hit the red button but phone is not responding, By far the worst phone i ever had and the money is wasted it is 6 months old. Has tempered glass and silicon case since day one. I hate it so much i paid it off and will sell half price and move on and this will be my last samsung phone...
Pros: Durable
Cons: Did not meet expectations, signal and reception issues.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Wish I didn't wait so long to get it.
on June 14, 2018
Posted by: danny843
from Charleston, SC, USA
Expertise:Expert
This phone is awesome. I went from a Galaxy S8 to the S8 Active. I couldn't be happier. First off, no more curved screen. I hate the curved screen. I am very rough so I need a tough case like an otterbox to cover the screen and back.
The battery life is heavy duty. I used to kill my S8 battery by lunch time but this one can go well past dinner with great battery life. The phone is very rugged. I was told I didn't need a case but I put one on anyway to protect it.
The camera is awesome, the screen is very bright and detailed. The phone runs super fast. I owned this phone about 3 months now and I couldn't be happier. Since I have T-Mobile jump, I am waiting for the S9 Active to switch to it.
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst Phone I have ever owned!
on May 21, 2018
Posted by: UnhappyCustomer190
from Texas
Expertise:Expert
NEVER BUY THIS PHONE!
Not only is the an over priced phone it does not do what Samsung advertises! It is not durable. I have never broken a phone screen before this phone. I knocked it off a 3ft table and it broke. I tried to get the phone fixed, but the Authorized Samsung repair facility uBreakiFix will repair basically any phone in the world but this phone. Now I have a and over priced paper weight.
I will never buy another Samsung Phone!
Pros: holds down a stack of papers
Cons: Did not meet expectations, Poor quality, breaks easily, no support
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unreliable and weak.
on May 15, 2018
Posted by: IRegretthechange
from San Antonio,tx
Expertise:Intermediate
DURABILITY IS NONEXISTENT! constant call failures.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Phone
on May 2, 2018
Posted by: Anonymous
Expertise:Intermediate
Works very well. Waterproof. Battery lasts a couple days.
Pros: Bright display, Realistic color, Durable, strong battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Active?
on April 5, 2018
Posted by: Corisaur
I've had this phone for a few months and I wish I wouldn't have wasted my money on it. I had it for a day before my earring scratched the screen. I also pulled it out of my pocket and noticed there is a chip in the middle of the screen. Before this phone I had the S5 active and accidentally ran it over with my car and it didn't have a single scratch on it. The battery life isn't all that great. Bixby is a major inconvenience; it wouldn't be so bad if you could at least choose which app to use for the extra button they added. Overall I'm very unimpressed with this phone and I will be switching to a different brand once I'm done paying this one off.
Pros: Lightweight
Cons: Did not meet expectations, Poor quality, not durable
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very poor phone. Do not buy.
on March 27, 2018
Posted by: Bads8active
Expertise:Intermediate
Buyers be aware on purchasing the s8 active. Nothing but problems and the run around with this one. Dropped calls. Caller can't hear you or you can't hear the caller. Cell provider not helpful either.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Mobile Phone
on March 24, 2018
Posted by: USANumberOne
from Dallas
Expertise:Expert
By far the best mobile phone I have ever owned, going back through iPhone 4G, Samsung S4,S5,S6,S7 and some from other manufacturers.
A little heavy, but great battery life, processes fast (up to now) and plenty of memory.
Pros: Durable, great battery life
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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