Customer Reviews for Caf Series 6.2 Cu. Ft. Self-Cleaning Freestanding Gas Range - Silver
Customer Rating
5
Excellent
on May 7, 2021
Posted by: T_and_D
from Bend, Oregon
My wife and I love cooking gourmet. This range was selected by our builder. By far, this range is the best we have used to date. (And we have used a lot of different ones.) Highly recommend!
there is no indicator light when a burner is on, so if the burners are on low it is easy to forget they are on. also the oven started to short out after 2 years.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 4, 2021
Hello there, we're sorry your oven started to short out after 2 years and that you don't have an indicator light. We understand your frustration so we'll be sure to pass your review to our team for further consideration.
The oven heats up faster than our old one. Just a few minutes to 400. We have not used all of the oven features yet but soon will. Our only issue so far is the size of the burners. They are big in diameter and don't accommodate small pots especially at higher heats. The heat will burn anything that is over the side-we had a small amount of spaghetti in a medium sized pot and the spaghetti that hadn't softened began to brown from the heat.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 5, 2021
Hello, we're so happy to hear how well your new range is performing! In addition, we'll be sharing your feedback with our team for further review.
We recently completed a major remodel of our kitchen and bought this range. I love all the features, especially the large and sturdy pull out racks in the oven. There is a handy burner option on the stove for small and large pans. I've never cooked with gas before, so there's a bit of a learning curve, but I love it. I haven't used the cleaning feature yet, so i cannot comment on that. The range seems easy to clean, and the instruction manual is very thorough.
We’ve admired it for three weeks as we waited for it to get hooked up. So far we love the control knobs and the ability to go from a very low simmer to a very high boil. We have yet to use the oven or any of it’s many features.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 5, 2021
Hey there, we're very pleased to know your new range has made such a good first impression! You make a great addition to our Cafe Appliances family.
Initially, we loved our new range. It worked great for a year - no complaints. One month after our year warranty ended, the oven stopped working. Extremely disappointed. 6 months ago we ordered the rest of the appliances for our new kitchen. We went with cafe line to match our range - 48” side by side, wall oven and microwave combo, dishwasher, refrigerator drawers. We’ve received the side by side and dishwasher but still waiting on the rest. We’re now considering canceling our order for the rest of the line as we’re very concerned about the quality of the cafe line. We expected better and are hoping this issue can be resolved.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 12, 2021
Hello- Thank you for taking the time to share your review. We are very sorry to hear you've had this issue with your range and we apologize for the delay on receiving your new appliances. We can understand your frustration and apologize for your inconvenience. We appreciate your patience in waiting for your appliances. Considering issues with your range, we will request that someone reach out to you via email as soon as possible. Thank you! Joyce@Cafe