Customer reviews from cafeappliances.com
Caf Series 6.2 Cu. Ft. Self-Cleaning Freestanding Gas Range - Silver
Average customer rating
4.1
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
103
4 Stars
31
3 Stars
5
2 Stars
14
1 Star
17
80%of customers recommend this product.
(
132 out of
166)
Customer Reviews for Caf Series 6.2 Cu. Ft. Self-Cleaning Freestanding Gas Range - Silver
Customer Rating
1
Beautiful pieces of garbage
on November 21, 2024
Posted by: MLZ1
from MI
These appliances are beautiful. The quality for the price however is absolutely unacceptable. For appliances less than 4 years old, I wouldn't have expected ALL of them to require to be serviced multiple times already, one of them (the dishwasher) was serviced 4 times and ultimately ended up being replaced due to it being unrepairable. Our range is currently not functional - for the second time in a year; parts required to fix it are taking two weeks to arrive. Our refrigerator has been serviced twice as the freezer malfunctions and the icemaker leaks out the bottom, ruining our hardware floor. I have never been so disappointed with such an expensive set of purchases in my life. For anyone considering these appliances, please consider a different line/brand, or be sure to purchase the extended warranty - my husband and I can personally guarantee you'll need it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, November 26, 2024
We are honored to have you as a part of the Cafe Appliances family. We know the importance of appliances lasting for an extended amount of time, and we are saddened to hear of your experience with our appliances and we have sent this feedback to our product team for further review.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Igniter keeps breaking
on October 9, 2024
Posted by: Stacie123
We loved this oven, but the igniter has gone out for a second time in four years. I have never had one go out ever on my old gas stoves. Being this is the most expensive stove we have ever owned, I am so very disappointed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 10, 2024
We're sorry to know that the igniter keeps breaking. For the best assistance with this, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Save your money, buy cheaper
on August 31, 2024
Posted by: Not a fan of repairs
from Gulfport MS
In the first year, we had a gas valve leak. Repair man came out under warranty and said it wasn't the oven and instead was a gas leak in the wall. Called a plumber that we had to pay for to investigate who said it was actually the oven. Oven man came bout out 2 more times before the issue was resolved. Now the bake igniter is out with 5 years of use. I thought paying more would buy me less repairs but it just hasn't been the case.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, September 3, 2024
We're sorry to hear that you had to schedule multiple service appointment. The information you have provided is very important and allows us to continue to improve the products and services we offer. We hope that there will be an opportunity in the future to regain your trust.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broken twice already
on December 6, 2023
Posted by: Debo B
Bought mine less than 5 years ago and it’s already broken twice. I thought I was spending $$$ on a workhorse but boy was I wrong. Save your money and purchase something else.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, December 15, 2023
Hello - We appreciate you connecting in and sharing your review. We're incredibly sorry to hear about your range needing repair. That is not something we expect from this model.
With this in mind, we are going to take a moment to send your feedback over to our production team. That way they can review and look for improvements we can make for our models in the future. Again, we are so sorry for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
With this in mind, we are going to take a moment to send your feedback over to our production team. That way they can review and look for improvements we can make for our models in the future. Again, we are so sorry for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
All GE appliances are horrible, never again
on June 26, 2023
Posted by: hbchavez8
from Huntsville, TX
We have several GE appliances and two of them have already failed just after the year mark. I will never buy GE appliances again, they are costing me a fortune.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, June 28, 2023
Hello,
We appreciate you being a loyal customer of GE Appliances.
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@Cafe
We appreciate you being a loyal customer of GE Appliances.
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great appliance
on March 4, 2023
Posted by: Lauren B
from Philadelphia
This is a great product for the value. It offer many features and it looks beautiful!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on September 6, 2022
Posted by: Longlakelunker
from Pleasant Lake IN
Solid stove. The oven preheats fast. I have no excuse to not stay home and cook now. I love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
3rd Time is not a Charm
on May 2, 2022
Posted by: TNJC
from Tucker, GA
I moved into a beautiful new construction home in May 2020. The stove was a big win for me because I love to cook for my family, but there have been multiple occasions where I have not been able to cook for my family. I have a service appointment scheduled for Wednesday for the same problem that I have experienced twice before only to be told the stove is out of warranty so I have to pay for repairs. Never should a customer spend this much money on a product and every year need to have it repaired. I have only been in the house since May 2020 and this will be the 3rd service call for same issue...The ignitor trips the breaker.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 11, 2022
Hi there, we're pleased to know you love the look of your range, but we're so sorry to hear of the continued issues you've had with the ignitor tripping the breaker. This would be such a damper for a beautiful new home so we understand the frustration you must be feeling.
With that said, we see where you since have had a service appointment so we're confident our technician was able to get you taken care of. If you were to need anything else, please know you can always shoot us a message on social media. We're wishing you the best and we appreciate you sharing this with us.
Guy@Cafe
With that said, we see where you since have had a service appointment so we're confident our technician was able to get you taken care of. If you were to need anything else, please know you can always shoot us a message on social media. We're wishing you the best and we appreciate you sharing this with us.
Guy@Cafe
Written by a customer while visiting cafeappliances.com