Customer Reviews for Caf Series 6.2 Cu. Ft. Self-Cleaning Freestanding Gas Range - Silver
Customer Rating
2
burner size are a huge problem
on July 24, 2021
Posted by: ajsh
from Victoria, BC
We were so excited to receive our 36" black Cafe stove. It is beautiful in matte black and we love the look. However, the 6 large burners, all the same size, are a huge challenge to use. It is almost impossible to use a small pot and boil anything. To prevent the flames from licking the sides, it must be turned down enough that it is hard to bring water to a boil. A medium sized pot... again to bring to a boil the sides of the pot get very hot (cooking sauces to the side). Large pots take quite some time to boil water, and the centre does not come to a boil. Frying pans... the centre does not get nearly as hot as the outer area. It just does not heat up the centre of any pot/pans as it does the sides. I noticed that the new model has a Inspiral Burner and a multi-ring burner. Is there any way to change out our current rings with the new multi-sized rings?
Response from cafeappliances.comBy Mike@Cafe, Cafe , July 26, 2021
Hello there,
Thank you so much for taking the time to review your range. We're quite sorry to hear that the burners are not performing well. We absolutely understand how frustrating that is. It is not possible to change the burner rings, however, we'll be sure to pass your feedback to our development team. Stay well! Mike@Cafe
I have been using my new Cafe stove for 4 months now and I love it. Pros: holds a full size baking sheet, multiple burners, easy clean up Cons: cooking at low temps, will only allow for 25 degree increments when cooking and the temp swings up to 35 degrees when cycling on and off during cooking, and it does scratch easily but I use my oven a lot and have boys.
Would I buy this product again...yeah I would. It totally cuts my baking time down with being able to put the full sheet pans in.
We are really happy with the Cafe range. Looks great and I like the burners that are the same size with the flat grates and the wok feature. Also nice how the grates are textured to prevent pans sliding to easily. The igniters work well and the burners are easily removed for cleaning. The oven is really large and has main rack with roller bearings for easy slide out. The oven control is simple to operate and has easy to read temperature read out and beeps when temperature is reached.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 29, 2021
Hello- Thank you for taking the time to share your review. This is such a beautiful model and we are so glad it is working well for you and you are pleased with the features and your purchase.
If you have questions in the future, please let us know. We are here to help! Thank you! Joyce@Cafe
Purchased this for our daughter’s family and they love it! Replaced their old Okeef Merritt range and this range is classic. We would have loved the white version but due to delivery delays, the stainless steel version fits the build too.
I love this stove! It's so pretty and has everything I need in a stove (and more!). It's not overly complicated, very straightforward. It's the highlight of my kitchen. I got the matte white and it is stunning, So far, very easy to keep clean too.
Love this stove! The 6 burners are huge and i appreciate that each topper has a work setting if you flip them over. The heat knobs are a little confusing since there is a normal section and a "large pot/pan" section but it works very well. The oven is nice too and the light always stats on.
So happy with this range. It's beautiful in my kitchen. Didn't think I would enjoy the gas oven as much as I do. My husband loves it as well as he does most of the cooking!
I bought mine last year but hooked up 2 months ago. It’s a beautiful stove but it’s huge for a regular kitchen. The burners are gigantic like they belong in a restaurant kitchen.My pots gets burnt inside. I burn my hands constantly...
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Cafe, Cafe, May 14, 2021
Hi there - thank you so much for providing this feedback and including a picture. You're right, the stove looks beautiful in your gorgeous kitchen! We are sorry that you aren't satisfied with the size of the stove and we hate to hear that your pots get burned and you burn your hands. We can understand how frustrating and inconvenient this must be. It is certainly not what we expect to hear and it's not the ownership experience we strive for.
We are going to have one of our agents contact you directly via email to further assist you. Please keep an eye out for that and respond at your earliest convenience.