Customer reviews from whirlpool.com
KitchenAid - 2.2 Cu. Ft. Microwave - White
Average customer rating
1.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
64
6%of customers recommend this product.
(
4 out of
64)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Microwave - White
Customer Rating
1
Terrible product
on May 22, 2018
Posted by: Conkay
from Kansas
Gender:Female
This is my third microwave of this model! The first the door was hard to open and zeroed out when shut. The next one couldn’t get the cook power to work, had several,people read instructions and try, nothing, this one is now canceling and zeroing out and giving a door reading, in other words it is working either! A horrible product and not up to Whirlpools usual standards. All of this since December! Now waiting for them to come on line!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy BESSFR, Social Care, May 23, 2018
Hello Conkay, Thank you for contacting Whirlpool regarding your appliance concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Conkay), your Review ID Number (207220233), and date of purchase emailed to Whirlpool_Reviews@Whirlpool.com.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Microwave!
on September 5, 2019
Posted by: Andyyyyyy
from Birmingham, AL
Gender:Male
This microwave is very spacious inside! i like it a lot!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
one of the best I have ever owned!
on January 22, 2021
Posted by: Radman
from Santa Clara, CA
It saddens me to see the few reviews here that are negative and are clueless that not all things work right, this is a counter top model and it's design is not one where it is built to be enclosed.
That being said I am very happy with this unit, love the space and the control of cooking or re-heating items going on two years, money well spent.
That being said I am very happy with this unit, love the space and the control of cooking or re-heating items going on two years, money well spent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value
on September 14, 2019
Posted by: BellaHal
from Birmingham, AL
Gender:Male
Love this microwave - it gets the job done and doesn't break the bank - it can go with any other appliances too due to being unbranded
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Absolute piece of junk - DO NOT BUY
on April 16, 2020
Posted by: Unhappy customer 1011
from Denver
Door latch issues, light bulb fried. These issues have been noted here for over 2 years. Talked to customer service (nice lady, not her fault) but was told that Whirlpool will not replace or repair. The company has known about these issues and continued to sell their faulty product without correcting these problems.
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital , April 16, 2020
Hey Unhappy customer 1011, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
After two years of usage need to replace with new
on January 8, 2023
Posted by: Ram T
from frisco tx
I brough this product in the month of Sep 2020 and used almost 2 years. Now seeing lot of problems with the product and the problem with low quality of spare parts. When I close the lid then automatically starts heating without pressing any button/s and will not stop until I open the lid, so it is too dangerous to use now. You can't replace with any other product with the same as the dimension are really matter as I use frame too.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 13, 2023
Thank you for sharing your insights with us, Ram T. It's hard for us to hear that you had a negative experience with your Microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64253VJhB or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Measurements are wrong.
on January 23, 2023
Posted by: Bk904
The height of this is not 12-9/16” it’s 13-9/16”. Might want to fix that on your cut sheets
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us, Bk904. It's hard for us to hear that you had a negative experience with your Microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203jZFn or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed with UMC5225GZ
on February 3, 2023
Posted by: Jinfei
from California
I just found out so many bad reviews on this model, and it is true that mine burnt itself after 4 years of use. I might be the lucky one compared to the others with even shorter time frame of usage
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2023
Thank you for sharing your insights with us, Jinfei. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com