Customer reviews from whirlpool.com
KitchenAid - 2.2 Cu. Ft. Microwave - White
Average customer rating
1.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
64
6%of customers recommend this product.
(
4 out of
64)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Microwave - White
Customer Rating
1
Disappointed
on November 27, 2021
Posted by: Free11
from Dallas, Tx
Bought microwave when we built our house in 2017. 4 years later having to replace due to fire hazard concern. When we open the door, before first time use or getting hot food out, the rotating tray keeps turning and the fan is on. As soon as we close the door the rotating tray and fan turn off as expected.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marie Q, Social Care Team, December 9, 2021
Hey Free11,
We value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
We value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Have had 2 of these units stop working.
on January 25, 2023
Posted by: John
from Huntsville, AL
Purchased this product with a new home in 2018, product failed in 2020. Purchased an identical one in 2020, just failed in 2023. From troubleshooting, possible that Magnetron component failed, as in both instances, the unit turns on as if to heat, heat nothing ever heats up. Poor quality product, DO NOT PURCHASE
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us,
John. It's hard for us to hear that you had a negative experience with your Microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jW5X or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
John. It's hard for us to hear that you had a negative experience with your Microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233jW5X or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk Microwave
on July 21, 2023
Posted by: Donald
from Irvine california
the Microwave come from the builder 2020.
now it has a loud humming and vibration noise, it is a very short life for high end microwave.
customer service tell me to purchase a new one.
now it has a loud humming and vibration noise, it is a very short life for high end microwave.
customer service tell me to purchase a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Thank you for sharing your insights with us, Donald. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 360041.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy
on December 4, 2023
Posted by: BumGZ
This was the microwave that came with our brand new built house in 2020. It just started having issues. The microwave will not turn off now. When I close the door it just keeps running.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Thank you for sharing your insights with us, BumGZ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 442408.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality product
on June 18, 2024
Posted by: joe556
from La Vernia, TX
Microwave came with the new home. The button to open the door stopped working properly at about 2 years old. This was with light use in a 2 person household. Soon after the microwave stopped working at all (black screen). Total lemon.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 553259.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool Microwave Stopped
on July 27, 2024
Posted by: Haki
Bad product from Whirlpool. New construction house bought in November 2022 and this came with the house. The item has stopped working with the door error. Extremely the worst.
No, I do not recommend this product.
No, I do not recommend this product.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 31, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 569655.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
RUN AWAY FAST!
on October 4, 2024
Posted by: AllBoys
from Arvada, CO
This was an UPGRADE in a new build house. We are not "microwave people", so it didn't get even regular use. Even with that it has shut down and refuses to heat. We bought this from a high end appliance dealer, and trust me when I say that they are being told to NEVER recommend this to anyone!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 603692.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dangerous Product
on March 14, 2025
Posted by: Red1973
from Alabama
Do not purchase this product. We bought it while building our home and noticed several burn marks on the ceiling. Recently, it wouldn't turn off and ended up shorting out and burning out altogether. This is a dangerous product that should be removed from the market immediately.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 694232.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com