Customer reviews from whirlpool.com
KitchenAid - 2.2 Cu. Ft. Microwave - White
Average customer rating
1.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
64
6%of customers recommend this product.
(
4 out of
64)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Microwave - White
Customer Rating
1
Buyer Beware
on September 7, 2025
Posted by: Wood63
I bought this microwave 5 years ago with my other Whirlpool oven, fridge and dishwasher. This week the microwave ran with door closed and no time entered. It's been unplugged and shopping for a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 793552.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The microwave is junk
on January 29, 2023
Posted by: I bought this junk
from Springfield Louisiana
I bought this microwave to match my whirlpool stove for my new home in 2020. Well if you have looked at the other reviews they are not fake. The microwave would just randomly start and would not shut off unless you open the door close the door and it comes back on and if you try to heat anything it doesn’t heat. This is a real safety concern. We have small children and I can’t have random kitchen appliances just start in the middle of the night. FYI the trim kit only works with this microwave so you SOL on finding anything that looks decent to replace it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 31, 2023
Thank you for sharing your insights with us, I bought this junk. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible product, run away at once!
on June 30, 2024
Posted by: Kirti
from Richmond, VA
Horrible product from Whirlpool. New construction house bought in Aug 2022 and this came with the house. The item has stopped working with the door error. Extremely bad product, please buy something else.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 1, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 558798.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Parts and Partial Display issue within a year
on July 12, 2024
Posted by: msavier
from Austin,TX
Worst Product. Display goes out first & not market standard.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 563322.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
Keeps Running when Door Closed
on August 24, 2024
Posted by: Koda
from Texas
Microwave will not shut off when door is closed. Seems to be a common issue reading the reviews.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 583540.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor product
on September 4, 2024
Posted by: Todd
from Perry, Ga
We purchased this microwave mainly going on the Whirlpool name. Microwave will not cut off. After reading the reviews it sounds as if that's a common problem. Wish we would have known this previously.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588309.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Humming noise? UNPLUG!!
on October 3, 2024
Posted by: IAMOM
from Davenport Iowa
Worked pretty good until it didn't. Last night I heated up left overs and after I took my food out and shut the door I thought I heard a humming noise coming from the unit. I was hungry so I sat down to eat and a few minutes later there is this burnt electric smell. I get up and instantly run to the kitchen to find the microwave super hot. It was already installed with a trim kit so I frantically had to find a screw driver to get that kit off so I could literally find out if the back of my mircrowave was on fire. Thankfully something in the unit must of shut if down or it just overheated to the point of shutting down. Then as I was removing it out of the cabinet it just pops back on. I shut the door and I hear the same buzzing noise. I unplugged the unit and it's sitting on my dining room table for now. Definitely I moment I will probably never forget. Some say it's a interlock switch that gets stuck but I'm not taking the chance that it will happen again so I will not repair.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 4, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 603045.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on March 14, 2025
Posted by: MBBB
from Nashville, Tn
My microwave is less than two years old and the door is broken, will not open
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 694271.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com