Customer reviews from frigidaire.com
Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.2
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
125
4 Stars
60
3 Stars
24
2 Stars
5
1 Star
16
83%of customers recommend this product.
(
141 out of
169)
Customer Reviews for Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Frigidaire Gallery Refrigerator
on February 23, 2020
Posted by: Aims to please
I bought a fridgidaire refrigerator last year. Sent it back due to clicking and loud noises that repair man couldn’t fix. I got a second Frigidaire to replace it - even louder. No clicking - just noise. No ice maker so the noice is just the refrigerator itself. Never again will I buy a Frigidaire! Very displeased. Sounds like a truck coming down the road.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 25, 2020
Hello Aims to please! We are disheartened to hear that you have has a negative experience with your unit. We aim to make every customer encounter satisfactory. We understand the noise coming from your appliance has bothered you. Your high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces such as floors, walls, and kitchen cabinets may make these sounds more noticeable. Here’s a video that will help you understand the common noises you may encounter.
https://youtu.be/eD7imT3w4bw
If the noises you hear are not covered in this video or just too loud for you, we would like to know more. Contact us directly via Live Chat online or by phone at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
https://youtu.be/eD7imT3w4bw
If the noises you hear are not covered in this video or just too loud for you, we would like to know more. Contact us directly via Live Chat online or by phone at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
like the door storage
on April 13, 2020
Posted by: lovemy2dogs
[This review was collected as part of a promotion.] Love the refrigerator, BUT!!!!!! It makes a knocking sound in the back. Went to where we bought it and they said that is normal??? A loud knocking sound is normal??
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 17, 2020
Hello Lovemy2dogs.
Yes, you may hear an occasional knocking sound from the rear of the refrigerator. Please review the Normal Operating Sights and Sounds section of the owner's manual for a quick explanation.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Yes, you may hear an occasional knocking sound from the rear of the refrigerator. Please review the Normal Operating Sights and Sounds section of the owner's manual for a quick explanation.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 15, 2020
Posted by: bellboatbob
[This review was collected as part of a promotion.] Works great, plenty of room and shelves. makes plenty of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oldie but goodie...
on September 23, 2017
Posted by: Oldie and goodie
from Louisiana, United States
I got this one second hand...it is far superior to the refrigerator I left at my previous house. it came with my new house ( built in the '70's
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on October 3, 2017
Posted by: Hobby Room
from Wellington, FL, United States
Needed a simple but modern looking frig/freezer for our new hobby room. Love this unit! Quiet, efficient, well lighted compartments, and just the modern/contemporary looks we wanted.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
BEST CHOICE
on October 4, 2017
Posted by: TINA9
from DANBURY CT
I AM VERY HAPPY WITH MY CHOICE! FOR SEVERAL REASONS: IT IS A BEAUTIFUL PIECE OF EQUIPMENT; NOISELESS; EXCELLENT STORAGE SPACE; i COULD NOT BE MORE PLEASED.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simply wonderful!!!!
on October 8, 2017
Posted by: Everhart62
from Pittsfield, MA, United States
I have to say this fridge has exceeded my expectations! It is gorgeous and so roomy it’s deceiving from the outside. The wide middle draw is fantastic in itself! The no smudge is REALLY NO SMUDGE!! Thank you!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the smudge proof stainless steel!
on October 9, 2017
Posted by: candy689
from Pittsburgh, PA, United States
I bought this a month ago and love it! Easy to clean with the smudge proof stainless steel. Quiet model Extra lighting in Freezer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com