Customer reviews from frigidaire.com
Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.2
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
125
4 Stars
60
3 Stars
24
2 Stars
5
1 Star
16
83%of customers recommend this product.
(
141 out of
169)
Customer Reviews for Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Great Value
on August 28, 2019
Posted by: BuddyD
[This review was collected as part of a promotion.] We have had the new unit for a month and so far it has been a great value vs. Some of the other models.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great storage
on August 29, 2019
Posted by: mse0925
[This review was collected as part of a promotion.] I purchased a new fridge a few weeks ago. Great storage and ease of use. Large lit freezer. I’m very happy with my new fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool As A Cucumber
on August 31, 2019
Posted by: buneface
[This review was collected as part of a promotion.] am very happy with my new Frigidaire. I love the way the inside frig temp stays very cold without "freezing" things in my frig that are not supposed to be frozen. My last frig went bad after only 3 yrs. The inside temp was never consistent and many things would freeze. With my new Frigidaire I have really cold drinks and no frozen lettuce! Also really like the full length.deli drawer - very convenient.
Written by a customer while visiting frigidaire.com
Customer Rating
3
some good, some bad features
on August 31, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] This new refrig is TOO COLD. I have adjusted the unit to its lowest cool, but it is still TOO COLD! The drawer space is not as good as my former Frigidare. The wide pull-out drawer requires the door to be opened very wide. It is HARD TO SEE what is stored in the
thinner shelfs. THE SPACING IS TOO WIDE ON THE GRILL SEPERATOR IN THE FREEZER.
thinner shelfs. THE SPACING IS TOO WIDE ON THE GRILL SEPERATOR IN THE FREEZER.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, September 5, 2019
Hello, Drew Smith.
Thank you for review and continued business.
I am disappointed to learn about the hiccups you have encountered with your fridge.
Our design and engineer teams are constantly monitoring our brand pages for comments and concerns such as yours, for future appliances.
I have reached out via email to gain more details about your experience.
Regards-Derrick
Thank you for review and continued business.
I am disappointed to learn about the hiccups you have encountered with your fridge.
Our design and engineer teams are constantly monitoring our brand pages for comments and concerns such as yours, for future appliances.
I have reached out via email to gain more details about your experience.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice!
on September 1, 2019
Posted by: MikeG1028
[This review was collected as part of a promotion.] Bought this and use it as a second fridge in kitchen pool room. Awesome
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s OK but has some issues.
on September 9, 2019
Posted by: Farkel
[This review was collected as part of a promotion.] It looks nice.
You can’t move the shelf in the freezer. It’s in the lower holes so there is hardly any space underneath it. So it is a waste. So it cuts your freezer space. I don’t have a lot in freezer & hardly any room. The middle rod on the crisper drawers is stationary so if your refrigerator door opens to a wall you can’t get drawer out to clean. My old one the center rod moved to either side so no matter where refrig was could get drawers out. When you put small items on refrigerator doors every time you open door they fall.
You can’t move the shelf in the freezer. It’s in the lower holes so there is hardly any space underneath it. So it is a waste. So it cuts your freezer space. I don’t have a lot in freezer & hardly any room. The middle rod on the crisper drawers is stationary so if your refrigerator door opens to a wall you can’t get drawer out to clean. My old one the center rod moved to either side so no matter where refrig was could get drawers out. When you put small items on refrigerator doors every time you open door they fall.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, September 10, 2019
Hello, Farkel.
We appreciate you for dropping in to share your experience and valuable feedback.
I’m disappointed to learn this model didn’t suit your needs.
The middle and lower door bins we do recommend placing your larger items in those bins and your smaller items are recommended for the top door bin.
Also, check to see if your fridge is on a leveled surface. An unleveled surface may affect the door opening/closing or the items you have placed inside the door bins/shelving.
Thanks again for your comments concerning your fridge. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future appliances.
Should you need us, we can be reached at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
We appreciate you for dropping in to share your experience and valuable feedback.
I’m disappointed to learn this model didn’t suit your needs.
The middle and lower door bins we do recommend placing your larger items in those bins and your smaller items are recommended for the top door bin.
Also, check to see if your fridge is on a leveled surface. An unleveled surface may affect the door opening/closing or the items you have placed inside the door bins/shelving.
Thanks again for your comments concerning your fridge. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future appliances.
Should you need us, we can be reached at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
quality finish
on September 10, 2019
Posted by: thomas a
[This review was collected as part of a promotion.] only had one month but fit and finish just what the wife wanted
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great improvements
on September 14, 2019
Posted by: Dogbone01
[This review was collected as part of a promotion.] I had the same model refrigerator from 2000. This one has great new features and I love them. The adjustable door shelves, the light in the freezer and the sliding shelves in the refrigerator!
Written by a customer while visiting frigidaire.com