Customer reviews from frigidaire.com
Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.2
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
125
4 Stars
60
3 Stars
24
2 Stars
5
1 Star
16
83%of customers recommend this product.
(
141 out of
169)
Customer Reviews for Frigidaire - Gallery 18 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great replacement
on November 3, 2018
Posted by: rpco063048
from Warren, PA
[This review was collected as part of a promotion.] Got new frig to replace one several decades old. This one is bigger than the old one and has several features that we are enjoying. More space, but still compact enough to fit our space. Deli drawer. Lighted freezer. Extra door space. Freezer shelf.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Elegant Look
on November 4, 2018
Posted by: Nelson024
from Staten Island,NY
[This review was collected as part of a promotion.] Great lighting, Wife loves the large deli tray, very quiet.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 7, 2018
Hello, Nelson024! We appreciate your review. We are happy to know that you and your wife are enjoying the style and features of your Frigidaire Gallery Custom-Flex™ 18.0 Cu. Ft. Top Freezer Refrigerator. With this model, you can customize your own door with a variety of door bins and accessories that can be personalized to fit your lifestyle. If you ever have any questions regarding your appliance, please contact us directly at 1-800-374-4432, M-F 8 am to 8 pm, 9 am to 6 pm Sat EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like the long drawer to keep items fresh and avail
on November 18, 2018
Posted by: Dsboutique17
from Santa Rosa, Ca
[This review was collected as part of a promotion.] Really like the features. And size is right. Wish I would have gotten the steel color.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
very spacious
on November 25, 2018
Posted by: Flying Frank
from Queens NY
[This review was collected as part of a promotion.] I am extremely happy with this product, keeps the food nice and fresh
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud and noisy!
on November 26, 2018
Posted by: Nate215
from Elkins Park, PA
[This review was collected as part of a promotion.] This fridge looks good and operates properly for now. Although, occasionally there is a knocking noise that lasts about 10 to 15 seconds. I would not purchase this model again and will be calling for service soon.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 28, 2018
Hi Nate215!
Thank you for providing us with your feedback. We understand that some sounds coming from your can be a little noisy and we will be sure to relay your feedback to the proper channel.
The evaporator can produce a knocking sound when the compressor initially comes on; while the refrigerant runs through the system. However, the sound does go away as it stabilizes.
Should the sounds becomes obsessive or unbearable, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST,
Kindly- Ciara
Thank you for providing us with your feedback. We understand that some sounds coming from your can be a little noisy and we will be sure to relay your feedback to the proper channel.
The evaporator can produce a knocking sound when the compressor initially comes on; while the refrigerant runs through the system. However, the sound does go away as it stabilizes.
Should the sounds becomes obsessive or unbearable, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST,
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great company
on November 28, 2018
Posted by: RBhandyman
from Newtown Square, Pa
[This review was collected as part of a promotion.] Bright lighting inside, Ice maker easy to hook up
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, December 28, 2018
Hi RBhandman. We want to personally thank you for sharing your feedback. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any questions or concerns, please us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on December 2, 2018
Posted by: Lacey LuLu
from South Park, PA
[This review was collected as part of a promotion.] Great fridge for the money. Looks nice also. Runs great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Extremely Noisy Limited space
on December 2, 2018
Posted by: Disappoointed
from Meadowlands, N.J.
[This review was collected as part of a promotion.] Very disappointed. The knocking sound seems to be constant, not occasional as mentioned in the manual. The vegetable bins are small and are not deep enough to hold a bunch of celery due to the angled design.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 3, 2018
Hi, Frigidaire Friend.
We appreciate your review.
Hate to hear you are not happy with the design of the crisper bins and the sounds your fridge is making.
Please bear in mind your new high-efficiency fridge may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. They also indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Lastly, our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference.
-Regards-Derrick
We appreciate your review.
Hate to hear you are not happy with the design of the crisper bins and the sounds your fridge is making.
Please bear in mind your new high-efficiency fridge may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. They also indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Lastly, our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference.
-Regards-Derrick
Written by a customer while visiting frigidaire.com