Customer reviews from gladiatorgarageworks.com
Gladiator - 3/4-Door Modular GearBox - Silver Tread
Average customer rating
3.8
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
53
4 Stars
12
3 Stars
6
2 Stars
13
1 Star
12
74%of customers recommend this product.
(
57 out of
77)
Customer Reviews for Gladiator - 3/4-Door Modular GearBox - Silver Tread
Posted by: Beth B
Verified Purchase:Yes
Haven’t received my product yet and it’s impossible to get a hold of any one in this company to try to inquire.
Response from gladiatorgarageworks.comBy Gladiator PROS, November 30, 2020
Dear Beth,
We sincerely apologize for the delay in receiving your Ready-to-Assemble 3/4-Door Modular GearBox. Due to increased order volume, we are currently experiencing shipping and inventory delays. Our team is working hard to ensure availability of products and the fulfillment of orders. We appreciate your patience as we adhere to current precautions to keep our team members and customers safe.
To check the status of your order, please call Gladiator at 866-342-4089, M-T 8am-6pm ET and W-F 9am-6pm ET.
We sincerely apologize for the delay in receiving your Ready-to-Assemble 3/4-Door Modular GearBox. Due to increased order volume, we are currently experiencing shipping and inventory delays. Our team is working hard to ensure availability of products and the fulfillment of orders. We appreciate your patience as we adhere to current precautions to keep our team members and customers safe.
To check the status of your order, please call Gladiator at 866-342-4089, M-T 8am-6pm ET and W-F 9am-6pm ET.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Michael C
from Phoenix AZ
Verified Purchase:Yes
I am on a budget for a particular project and as much as I would love to replace every Gladiator product I own with it’s premium pre-assembled much better looking cousin (with wheels)... I decided to go with the ready to assemble base cabinet. I am not sure how bad I expected the quality to be compared to premium but I was pleasantly surprised to find that I was not dealing with a flimsy grade sheet metal box with misaligned doors that never close right and dented if you dropped a beach-ball on it. I found quite the opposite. Super nice durable finish; yes the sheet metal is a little less robust but this is a rock star little cabinet. I wouldn’t be dropping 9 pound hammers in the drawer, but I would comfortably label this medium duty… Very suitable for a hobby room or home office and makes a great 3D printer stand. The drawer glides nice and smooth; and the doors close with that satisfying solid click. Super easy to assemble and one of the few Gladiators products I would not hesitate to assemble solo again.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Manufacturing defect with bottom shelf
on July 16, 2021
Posted by: Kris G
from Venice, FL
Do not buy unless you do not care that the bottom shelf is unusable due to a manufacturing design where the shelf needs to be installed upside down. They have known about this problem for years but refuse to re-engineer. I have been waiting over 3 months for delivery of the correct bottom shelf. Every time I call they just tell me to be patient until the shelf and leveler legs are in stock.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator , September 22, 2021
Hello Kris G,
We appreciate you taking the time to leave your comments and feedback on your experience with the Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG). We are currently experiencing shipping delays due to increased order volume during this time. We appreciate your patience as we continue to work diligently to fulfill parts order shipments.
We appreciate you taking the time to leave your comments and feedback on your experience with the Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG). We are currently experiencing shipping delays due to increased order volume during this time. We appreciate your patience as we continue to work diligently to fulfill parts order shipments.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
4
"could" have been great had design been better
on January 31, 2018
Posted by: lehane927
from Jacksonville, FL, United States
Gender:Female
4 pegs come up out of each corner in bottom . Problem could have been avoided with a thin sheet of metal placed over entire floor, on ledges (already there) Pegs
would be covered and everything would sit level on floor. I am thinking of returning, even though I like it, but to expensive to reward bad design.
would be covered and everything would sit level on floor. I am thinking of returning, even though I like it, but to expensive to reward bad design.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Loyalty Team, January 31, 2018
We appreciate you taking the time to leave your comments and feedback on your experience with the 3/4 Door Modular GearBox. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We sincerely regret the frustration and inconvenience you experienced, and will forward a copy of your concerns to the appropriate departments for future updates.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Common Sense is the trick to assemble this cabinet
on October 5, 2018
Posted by: Rick J
from Orlando, FL
Gender:Male
Just bought these cabs and I must say, at first, I was overwhelmed with the directions and how to put them together. Chinese translation to English is never easy and it seems very redundant at times. For example, NO NUT is required for the main bolts as they are threaded in the receiving piece. As a matter of fact, most of the screws are threaded also in the receiving piece. Trial and error was how I got through it but it wasn't that bad.
I also take issue with some of the other reviews about "cheap metal" and so on. Anybody who knows anything about structure knows that the sum of all the parts constitute a firm and hardy cabinet. Once this cab is altogether it is pretty indestructible and looks great in my garage. I purchased two of them and they fit great under the Gladiator bench!
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Well made
on December 30, 2018
Posted by: cmaj2167
from Portland, OR, United States
Gender:Male
[This review was collected as part of a promotion.] This is a really well made product. It is very sturdy and solid in design. I thought it looked really nice in our shed as well as it has a modern look and design. It is pretty heavy and seems like it will last a long time. It goes well with the other things I have in my shed and blends well. I like the ease of use and the fact that it is prey heavy duty. I would recommend
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Anonymous
Verified Purchase:Yes
Part mismarked. Missing flange nut. I can overcome those but the holes in d1,d2 d3 are much too large to hold the screws. Two weekends on this and a complete mess.
Response from gladiatorgarageworks.comBy Gladiator Pros , Gladiator, September 27, 2021
Hello Thomas / Roxanna,
We appreciate you taking the time to leave your comments and feedback on your experience with your Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced. Please call Gladiator at (866) 342-4089 and one of the Gladiator Pros can assist you with your cabinet.
We appreciate you taking the time to leave your comments and feedback on your experience with your Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced. Please call Gladiator at (866) 342-4089 and one of the Gladiator Pros can assist you with your cabinet.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Bottom of Cabinet Ridiculous
on March 12, 2022
Posted by: MEC1
from Chagrin falls Ohio
Well the Chinese must be having a laugh at my expense. The instructions are absolutely wrong as the bottom panel (the interior bottom panel) is shown as flat finish in the instructions and in reality the exact opposite. I thought I had lost my mind ….Whirlpool would never make that mistake…you bet they did. The finished bottom of the cabinet is useless as it has the threaded elements for the casters and a rail down the center. I am sending it back and disputing the charge with visa.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, March 23, 2022
Hello MEC1,
We are writing to follow up on an unfavorable review you posted on gladiatorgarageworks.com for the Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG) you purchased. Gladiator is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
In reading your review, it is apparent that you received a bottom panel only to be installed upside down. Please accept our apologies for this experience. We would like to ship you a replacement bottom panel for the full door cabinet free of charge. We are very hopeful to hear from you and help you resolve the difficulties you’ve experienced. Your complete satisfaction is our goal. Thank you for your time and we regret the difficulties you’ve been having with your Gladiator product.
We are writing to follow up on an unfavorable review you posted on gladiatorgarageworks.com for the Ready-to-Assemble 3/4-Door Modular GearBox (GAGB28KDYG) you purchased. Gladiator is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can.
In reading your review, it is apparent that you received a bottom panel only to be installed upside down. Please accept our apologies for this experience. We would like to ship you a replacement bottom panel for the full door cabinet free of charge. We are very hopeful to hear from you and help you resolve the difficulties you’ve experienced. Your complete satisfaction is our goal. Thank you for your time and we regret the difficulties you’ve been having with your Gladiator product.
Written by a customer while visiting gladiatorgarageworks.com