Customer reviews from frigidaire.com
Frigidaire - 30" Built-In Double Electric Wall Oven - Black
Average customer rating
4.5
(939 Reviews)
Rating breakdown 939 reviews
5 Stars
635
4 Stars
202
3 Stars
51
2 Stars
23
1 Star
28
90%of customers recommend this product.
(
178 out of
198)
Customer Reviews for Frigidaire - 30" Built-In Double Electric Wall Oven - Black
Customer Rating
1
The oven appeared great. Used the bottom oven for two weeks and it cooked fine. Decided to use the top oven and cooked one small dish with a piece of fish at 350 After about 15 min I smelled something burning and it wasn’t my food. The circle where the.
on January 21, 2021
Posted by: CaroleC
[This review was collected as part of a promotion.] The oven cal-rod caught on fire within 15 minutes at 350
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, January 25, 2021
Hello, CaroleC!
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Won’t preheat hasn’t worked since installed
on February 15, 2021
Posted by: Don66
[This review was collected as part of a promotion.] Technician looked at it 1 week ago, still waiting for his assessment.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 23, 2021
Hi, Don66!
Thanks for reaching out! Typically, the technician's first visit will be to diagnose an issue, after which they will order any parts they do not have on hand and return to complete the repair when the parts arrive. If you are still waiting on a completed repair and cannot get in touch with the technicians, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thanks for reaching out! Typically, the technician's first visit will be to diagnose an issue, after which they will order any parts they do not have on hand and return to complete the repair when the parts arrive. If you are still waiting on a completed repair and cannot get in touch with the technicians, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
F90 Error - Beware
on March 1, 2021
Posted by: Errorbeware
We purchased this product June 2019, First time using the self clean function and low and behold, the door locks, start beeping, free code flashes. Can't open the door, can't clear the error. Repair man is a week out. Contacted the Company and Rep says the door motor is bad and I need a repair. REALLY. Just past the warranty period, Surprise Surprise
Response from frigidaire.comBy Kiara, Online Outreach Specialist, March 2, 2021
Hello Errorbeware! Thanks for reaching out. I’m sorry to hear you’re having this door lock issues with your wall oven. For us, it’s essential to hear how our products are performing and we’re here to do what it takes to make sure your product can do its best for you. So that I can properly assist you and address your concerns, please be on the lookout for an email from me directly. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not a good start
on January 27, 2022
Posted by: EBB22
This came with our newly built home. Just as we moved in we noticed the oven was off. We flipped the CB and then it came on, then 10 minutes later "error" codes and all flashed. We turned off the CB and gave it a rest...the cycle continued. The panel will be replaced in a week. So we will see what happens after the replacement. ???
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , January 28, 2022
Hello there! We are sad to learn that you have had this trouble with your wall oven so soon. This is certainly not the experience we want for our customers. We are glad to hear that service has been set up for you and are confident that our techs will get to the bottom of your issue effectively and efficiently. Please keep us updated on the progress of things. Reach us directly Monday through Friday from 8:30 am to 8 pm EST. We are available by phone at 800-372-4432 or via Live Chat on our website. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
I bought this a month ago and it's performs well.
on February 17, 2018
Posted by: TNichs
[This review was collected as part of a promotion.] This unit performs extremely well. I would purchase again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy with our purchase!
on March 7, 2018
Posted by: Terrilcn83
from Alabama
[This review was collected as part of a promotion.] This was the only double oven on the market that would fit the existing space in our 15 year old home. We couldn't be happier with it. It cooks evenly and looks great. The price was even better. We did have to wait a few weeks to get it because the black was not immediately available. It was worth the wait!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great double oven!
on March 21, 2018
Posted by: Marley8
from Long Island, New York
[This review was collected as part of a promotion.] I bought this oven 3 weeks ago and I have used it everyday. I love having two ovens and I no longer have to wait to switch the temperature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features, awesome product
on April 17, 2018
Posted by: TK Phillips
from Hampton, GA
[This review was collected as part of a promotion.] We installed this is our new home, awesome product excellent value
Written by a customer while visiting frigidaire.com