Customer reviews from frigidaire.com
Frigidaire - 30" Built-In Double Electric Wall Oven - Black
Average customer rating
4.5
(939 Reviews)
Rating breakdown 939 reviews
5 Stars
635
4 Stars
202
3 Stars
51
2 Stars
23
1 Star
28
90%of customers recommend this product.
(
178 out of
198)
Customer Reviews for Frigidaire - 30" Built-In Double Electric Wall Oven - Black
Customer Rating
5
Easy install
on April 19, 2021
Posted by: ConcWalls
[This review was collected as part of a promotion.] Very happy I was finally able to bake again. 3 months is too long without an oven.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Self Cleaning Glitch
on June 23, 2021
Posted by: gin1213
[This review was collected as part of a promotion.] We bought this wall unit last October and performed a self cleaning. The next day I wanted to use next day but wouldn't work. A repair person came out and simply stated that it is a common problem that once you do a self cleaning, the oven won't work. So every time I want to use this feature I will have to call a repair person to replace a part! This is a glitch that needs to be fixed. Can't the company fix this glitch?
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 25, 2021
Hi,
We thank you for sharing your feedback regarding your appliance. We are sorry for your experience and will most certainly take your feedback under advisement. We are happy to know you have received assistance. Please know that we are here for you should you have any other concerns. Please come chat with our live chat team Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
We thank you for sharing your feedback regarding your appliance. We are sorry for your experience and will most certainly take your feedback under advisement. We are happy to know you have received assistance. Please know that we are here for you should you have any other concerns. Please come chat with our live chat team Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke after 2 weeks
on July 15, 2021
Posted by: Rylly
Had it for 2 weeks. Used the self clean on top oven and now it no longer heats up. 3 weeks later still waiting to get it fixed
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , July 19, 2021
Hello, Rylly! Thank you for your review. We are sorry to hear that you have not had the best experience with your wall oven. In researching, we see where you are currently being assisted with your concerns. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on August 27, 2021
Posted by: M42999
[This review was collected as part of a promotion.] It was installed about a week ago. We've used it a few times and it seems to be working just fine. The buttons require a firm pressure to activate -- this isn't a problem, it was just not what we expected. The oven that this unit replaced (a different brand) had similar touch pad buttons but didn't have to press as hard.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice oven
on October 31, 2021
Posted by: Dean E
[This review was collected as part of a promotion.] As a long time Frigidaire customer, very pleased with the oven and features
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stainless oven
on December 4, 2021
Posted by: Eddie1861
[This review was collected as part of a promotion.] Have not had this oven long but so far I am very happy with it. This is a replacement for a 40+ year old unit so now I have the stainless finish, self cleaning, hidden bottom element, digital controls and more. Huge upgrade over the old unit with rotary knobs and analog clock/timer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New oven
on December 23, 2021
Posted by: Vonda60
[This review was collected as part of a promotion.] We are enjoying our new Frigidaire oven, especially since we were told by other bug box retailers that they couldn’t get us one till March of 2022. Today is the day before Christmas Eve and we had our oven installed right after Thanksgiving. We will be able to enjoy dinner with our family on Christmas thanks to our new oven! I’m not taking it for granted you can be sure!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Okay, but wish I had bought something else
on January 30, 2019
Posted by: Sweetjg
from Longmont, CO
We had a double oven installed when we remodeled our kitchen last fall. I’ve been using the oven since mid-November. I was quite surprised at how loud the fan was for the upper oven, but accepted that it must be the standard for any electric double oven. Since we first installed it, I’m growing increasingly frustrated with other issues: the temperatures don’t seem to be calibrated evenly between the upper and lower ovens, as we usually get two different results on the same recipe depending on which oven we use. Overall, both ovens typically burn food if I cook at the recipe’s suggested temperature and time. I’ve started to reduce the cooking temp by 25 degrees.
Today, I put meatloaf in the upper oven and set the timer for one hour, and 20 minutes later the fan turned off indicating the entire oven had shut itself off at one point. I tried heating the oven up again and setting the timer only to have the oven shut off again. Again, heated it up and set the timer, then the timer shut off (no beeping or anything, just sort of acted like it had never been set) and then after a few minutes, the oven shut off again.
It just feels like little things are adding up into a bad purchase decision. I don’t know where to turn for help other than shelling out additional money for someone to service it and tell me what to do to fix all these problems.
Today, I put meatloaf in the upper oven and set the timer for one hour, and 20 minutes later the fan turned off indicating the entire oven had shut itself off at one point. I tried heating the oven up again and setting the timer only to have the oven shut off again. Again, heated it up and set the timer, then the timer shut off (no beeping or anything, just sort of acted like it had never been set) and then after a few minutes, the oven shut off again.
It just feels like little things are adding up into a bad purchase decision. I don’t know where to turn for help other than shelling out additional money for someone to service it and tell me what to do to fix all these problems.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, January 31, 2019
Hello, Sweetjg. We regret to hear that you have had this experience and apologize for any inconvenience. While we strive to produce quality products, there are occasions when even the best appliances may malfunction. I would like to see how I can help, please be on the lookout for email correspondence from me in the near future. If you should need immediate assistance please give us a call at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8:30am-8:00pm EST. Cheers! ~Alexis
Written by a customer while visiting frigidaire.com