Customer Reviews for Frigidaire - 36" Electric Induction Cooktop - Black
Customer Rating
5
Super responsive!
on December 22, 2019
Posted by: Sharon Meredith
[This review was collected as part of a promotion.] We have used our cooktop for about two months now and absolutely love it. I was fine with electric but my husband loves gas. We did some research and found that induction was similar to gas and even many professional chefs used induction. We could not be happier. I didn't think it would make much of a difference to me, but I can tell you that boiling water is super fast, getting temps ups is super fast and it's pretty much instantaneous when you turn the setting down. Absolutely great!
PS - Some of the reviews said it was a little loud. We don't think that at all. Gas is much louder.
[This review was collected as part of a promotion.] Unfortunately we only used it once before it stopped working. There was supposedly a factory defect and it between filing the warranty claim, getting a repairman to look at it, ordering the part and replacing the part we were out of a cooktop for three weeks. Only had it operational for 2 days so fingers crossed it will continue to work how it is supposed to. Looking forward to induction cooking as this is our first experience.
Response from frigidaire.comBy Online Outreach Specialist, December 20, 2019
Oh no, Auburnacorn! We're sorry to hear that this has happened and apologize for the length of time it took to repair. We're pleased to hear that warranty was able to resolve this hiccup for you and hope that the repair meets and exceeds your expectations. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
[This review was collected as part of a promotion.] Works great! only issue i have, is that the heat seams to be lower than what i am use to. Feels like i have to use a higher setting to get the heat i want. Overall great product!
[This review was collected as part of a promotion.] We purchased this last month and we love it th or the most part but there’s a security lock that is super hard to push to unlock it. Everything is touch screen.
Response from frigidaire.comBy Online Outreach Specialist, December 9, 2019
Hey, Cori_js! We're sorry to hear that the security lock is hard to engage. The control panel has a sensory touch similar to that of your smartphone. Just press your finger over the actual symbol to engage/disengage the control lock feature. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
[This review was collected as part of a promotion.] Our induction cooktop has been installed for 2 weeks. It looks great and I am amazed at how fast it can bring water to a boil. All of our induction ready pans work great. Cleanup is is much easier than with our old smooth radiant electric cooktop because no food is burnt onto the surface. The controls are very intuitive and easy to operate. Temperature control is much better (easier to make fine adjustments) than with our old cooktop. I wish we had switched to induction sooner.
[This review was collected as part of a promotion.] Our induction cooktop has been installed for 2 weeks. It looks great and I am amazed at how fast it can bring water to a boil. All of our induction ready pans work great. Cleanup is is much easier than with our old smooth radiant electric cooktop because no food is burnt onto the surface. The controls are very intuitive and easy to operate. Temperature control is much better (easier to make fine adjustments) than with our old cooktop. I wish we had switched to induction sooner.