Customer Reviews for KitchenAid - Pro Line Series Espresso Machine with 15 bars of pressure and Milk Frother - Candy Apple Red
Customer Rating
1
Awful
on February 24, 2016
Posted by: Chris
from New York
Verified Purchase:No
[This review was collected as part of a promotion.] The water pump on mine stopped working and KitchenAid said that they can't repair it. Then they said because of the machines age they can only give me $90 for it. So I get $90 and they get a machine that they will easily refurbish or use all of the functioning parts from and sell for hundreds. Definitely the last KA product that I will ever buy.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear Chris, Thank you for providing feedback about your Pro Line Espresso. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Disappointing
on December 27, 2019
Posted by: Sierra1972
from Greenville, South Carolina
I bought this a few weeks ago for Christmas and the performance is terrible. Using either the single or double filters, results in espresso spritzing all over my kitchen. i"m using very high quality coffee and varied grind size, tamp force, heating times. Nothing works. I'm trying to return now and their warranty service is a catastrophe , endless waiting times. Avoid at all costs.
[This review was collected as part of a promotion.] Overall, a good machine. This is my second one, for a second home. I was dismayed to find that the water coming out of this one tasted like 70% rubber and 30% wet dog. Am still trying to use decalcifier and hoping for the best, but so far, no luck. :(
The only other thing about this machine that isn't perfect (aside from the rubber taste) is that the milk steamer could be a little beefier. It runs out of steam now and then.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear Andis, Thank you for providing feedback about your Pro Line Espresso Maker. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great product
on February 15, 2018
Posted by: Nicole24
from San Clemente, CA
Gender:Female
[This review was collected as part of a promotion.] We received this as a replacement, it works great!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Classic Retro design
on April 28, 2017
Posted by: Hugh
from Dorset UK
[This review was collected as part of a promotion.] Had an espresso maker now for 10 years. A few ups mand downs which kitchen aid have always looked after. This is a machine that you should own in your life time. Makes the finest coffee you could ask for providing you use the finest coffee, bean or ground you can afford (Illy will suffice). Keep making this classic.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great Espresso Machine
on July 30, 2019
Posted by: BiggunKJ
from West Texas
Gender:Male
[This review was collected as part of a promotion.] This is my first Espresso/Cappuccino machine and it works great. The only complaint I have is the boiler for the Espresso doesn’t stay at the ready to brew range for very long...it loses temperature quickly.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Countertop Appliance
on October 17, 2019
Posted by: S_Dukes
from Miramar FL
Gender:Female
[This review was collected as part of a promotion.] I purchased the kitchen aid Espresso machine about two weeks ago, I cannot wait to use it this weekend. I love the sleek look and design.