Customer reviews from Kitchen Aid
KitchenAid - Pro Line Series Espresso Machine with 15 bars of pressure and Milk Frother - Candy Apple Red
Average customer rating
4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
25
4 Stars
8
3 Stars
5
2 Stars
2
1 Star
5
74%of customers recommend this product.
(
31 out of
42)
Customer Reviews for KitchenAid - Pro Line Series Espresso Machine with 15 bars of pressure and Milk Frother - Candy Apple Red
Customer Rating
5
Great item
on November 16, 2024
Posted by: Rebekah Coffee Lover
from Sc
We love our machine. It makes an excellent espresso.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Just like a coffee shop
on October 15, 2022
Posted by: Wesley 23
from Sweetwter Tennessee
[This review was collected as part of a promotion.] Love this, it is the best espresso maker I ever used. Simple
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
A fuir produit non qualitatif !- Machine deficient
on October 11, 2020
Posted by: stephane1
from Paris
Bonjour,
Cela fait 4 machines que nous avons reçu en 1 an. Echange régulier et toujours en panne.
Je ne recommande absolument pas cette machine.
Hello,
The 4th exchange of the same machine and still broken. The last one took 2 days to brake down.
I absolutely do not recommend this machine.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 12, 2020
Hi stephane1, Thank you for providing feedback on your Espresso Maker. We are sorry to learn of your experience with your Espresso Makers. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Horrible product
on June 26, 2020
Posted by: Julie65
from Iowa
Purchased last year for Christmas and it lasted 1year and 1 mos. I was told that it was older than that and wouldn’t be covered under warranty. The first one I had many years ago lasted and was great, clearly they have changed something because I have another one in a different location and that one is too showing signs of failing in the steam pump after only 3 months.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, June 29, 2020
Dear Julie65,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#234116107 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#234116107 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Frother doesn't work and double shot sprays
on May 25, 2020
Posted by: Spence54
from Salem, NH
I bought this back in November for my wife's Birthday. Upon arrival we tested it out and when using the double shot portafilter it sprayed espresso all over the kitchen. We tryed tamping with less pressure and even tried putting no coffee in it to run water it still sprayed. We got that one replaced. We got our second machine in December and it did the same thing but then found out that when we used the single shot portafilter it worked just fine so we just dealt with it eventhough it now takes forever to make just one latte. Now 6 months later the frother doesn't work. Sometimes It will stop steaming after 20 or 30 seconds and it will never give us hot water. The temperature gauge also reads past the maximum temp very quickly after turning it on. Customer support is almost impossible to get in contact with. The chat feature normally has at least a 2 hour wait but times out after 20 or 30 mins and disconnects. I've tryed calling a few times and so far an impossible 3 hour or more wait time.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 28, 2020
Dear Spence54,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker . We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#232429727 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker . We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#232429727 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Beautiful but foggy
on March 4, 2020
Posted by: Lizzy80
from San Antonio
[This review was collected as part of a promotion.] I have been using it for a little over 3 months and it started getting fog in the glass, also the buttons are sticking to the back like it there was acummulated steam, I hope is just mine and it’s a manufacturing or seal issue
Response from Kitchen AidBy saurbcl, KASA, March 5, 2020
Dear Lizzy80,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#229875312 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pro Line Espresso Maker. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#229875312 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Good
on February 18, 2020
Posted by: Shaun12345678989
from St. Louis
[This review was collected as part of a promotion.] The first machine wouldn’t even turn on out of the box. They replaced it quickly and the new one has worked great! It seems like it’s getting louder with time, but other than that all is working well. It’s a shape this doesn’t have a pressure gauge.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Simple Elegant
on February 10, 2020
Posted by: Grumpy till coffee
from Glasgow, Ky
[This review was collected as part of a promotion.] Absolutely this best espresso machine on the market for Home or small commercial use.
Very simple and great espresso every time. The double boiler works like a charm not having to wait for temperatures to change. Kitchen Aid did it again with a great look and awesome product.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid