Customer reviews from kitchenaid.com
KitchenAid - 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range
Average customer rating
4.7
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
187
4 Stars
37
3 Stars
7
2 Stars
4
1 Star
5
93%of customers recommend this product.
(
217 out of
233)
Customer Reviews for KitchenAid - 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range
Customer Rating
2
Great Stove Top, but the Oven is SO LOUD it's unusueable.
on July 6, 2016
Posted by: dhtchk
from berkeley, ca
Verified Purchase:No
[This review was collected as part of a promotion.] We bought this as the center piece of our kitchen remodel with the intention that the range would be not only our stove top, but our primary oven, too. We installed a smaller, different brand, second oven as our "back up/over flow". Given how loud the exhaust fan is on this oven, we avoid using the oven at all costs, unless we absolutely need both ovens operating. You can't hear conversation with the oven on. Yes, we too would have chosen differently if we'd known it prior to purchase. Range top burners are excellent.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear dhtchk:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 83695084, name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 83695084, name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this range.
on January 4, 2018
Posted by: Anonymous
from North Platte, NE, United States
Gender:Male
Really love this range..... It's perfect for my wife and I with our every growing family of five kids and counting.... We almost never eat out and we cook three meals a day everyday on our range, Which basically equals to the range never shutting off..... Our old 30'' electric range just could not keep up with the demand and so we finally were able to upgrade to this and love it!.... Burners all work great and have lots of temperature range so you can go from boiling a pot of water in minutes to simmering all day long with ease...... Oven bakes everything I have put in it beautifully and thanks to the convection I have been able to cook more in a shorter amount of time and have it all come out baked evenly..... We due not buy bread at the store and prefer to make bread from scratch at home. The bread proof feature is beyond awesome. Any bread maker will love it!.......... I could go on and on, But we Love this range and it is worth every penny that we have spent on it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Element issue and no way to fix
on January 29, 2016
Posted by: NotSoldOnKitchenAid
from Carbondale Il
Verified Purchase:No
[This review was collected as part of a promotion.] Have had 2 go out in 5 years. Element cannot be replaced because it's built in. They made us pay over $1000 to replace it and now the same issue has happened again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Sorry to hear of this experience NotSoldOnKitchenAid. We have sent an email to the email address you have provided. Please respond at your earliest convenience.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Hit or Miss
on March 30, 2016
Posted by: Sad Remodeler
from Illinois
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this model 2 years ago. It worked great for the first 18 months and then the problems started. We couldn't cook frozen pizzas because the oven temp would never get up to 400 degrees. It would register 400 on the display, but the actual temp never got above 250. Worse, it only did this some of the time...so you could never count it for mealtime.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Sad Remodeler: Thank you for contacting Whirlpool regarding your appliance concern. We are happy to look into your concerns but we will need your model and serial number, your address, your User ID (Sad Remodeler), your Review ID Number (80357338), and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com .
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks fantastic
on February 15, 2019
Posted by: shell223
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] Purchased 3 months ago and have used all the surfaces and the oven. The range looks fantastic and is well built. Burners offer a great range of BTU heat options and can cook as fast or slow as you like. The oven convection feature works to speed up oven cook times as well. The oven seems to take a while to heat up compared to our last, but not a deal breaker. Down grading one star for the cleanability of the touchpad. It invariably gets something splattered on it and is difficult to clean without unlocking and activating the buttons. Other than that minor issue, this is great product that looks and functions like a pro.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Handle Doesn't Match other Appliances
on May 2, 2016
Posted by: KPB
from Rancho Palos Verdes, CA
Verified Purchase:No
[This review was collected as part of a promotion.] I wanted a beautiful new kitchen with matching appliances. And the handle does not match the handle on my new dishwasher and my new wine refrigerator. If I would have known, I would have picked another brand. I would like a new door or handle with a beefy version of the handles on my other appliances with the red coin on the side of the handle. Very frustrated.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear KBP:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 81384893 , name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 81384893 , name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Posted by: John
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We looked at many different brands (many quite high-end) and decided on this one based on the reviews being so good. After having lived with this range for almost a year we are totally thrilled with it. The gas cook top has 3 different sizes of burners to cover every application. The dual, convection/electric stove works fantastic and the bread-proof mode is especially nice. The build quality is very solid and high-end. We couldn't be more pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: FL girl
from Tampa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm so happy with this range. It is so hard to find a digital control for a high end dual fuel range. The temperature is very accurate and the controls are easy to use. I love the different size burners as well for simmering.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com