Customer reviews from kitchenaid.com
KitchenAid - 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range
Average customer rating
4.7
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
187
4 Stars
37
3 Stars
7
2 Stars
4
1 Star
5
93%of customers recommend this product.
(
217 out of
233)
Customer Reviews for KitchenAid - 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range
Posted by: Beth
from Hamilton Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the 36" 6 burner dual fuel freestanding commercial range July 2016. Finally put it to the big test on Thanksgiving Day, November 24th. It failed. I was using the oven and the cook-top preparing dinner for 21 and the oven just quit. I turned the oven off, restarted and it began to heat up. Then it quit again. First appointment that warranty could make was December 5. A-Z Service came out and determined I needed a new part caused by using the burners and oven at the same time. That's why I purchased a commercial brand so I wouldn't have to worry. A week later December 14th my oven was fixed. I am now worried about my next big gathering on Christmas.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Burner control dials get too hot
on June 13, 2019
Posted by: esack18
We’ve had the kitchenaid for 9 months now. We recently starting seeing that the burner control dials get extremely hot - too hot to touch - after we use the stove and oven. Even when we shut everything off, the handles remain incredibly hot. Very hazardous!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy tuckesr, Social Care, June 17, 2019
Hello esack18, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Beautiful Range
on May 30, 2015
Posted by: QuietRed
from North Carolina
Verified Purchase:No
[This review was collected as part of a promotion.] The range is beautiful..... It does take forever to heat up!!!! I wish the panel was not right below the eyes....I can not get it clean without looking smeary. Does any one know what I can use?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Gcubed
from St. James Plantation, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] A week after the Range was installed all functions on the touch control panel stopped working. The entire panel had to be replaced. So much for quality control.
I have tried to buy American but the electronics remind me of the old Jaguars which were nice to look at but not reliable.
I have tried to buy American but the electronics remind me of the old Jaguars which were nice to look at but not reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: jc
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this stove 2 months ago. Best stove every would highly recommend this over a Wolf Stove.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Karin
from Vevay, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this dual fuel counter height oven as a replacement for an old KitchenAid gas cooktop. We reworked an existing farmhouse kitchen to create seating for 6 instead of 2. I'm an avid cook and absolutely love its features, the commercial appearance and it gave my kitchen an additional oven. My favorite feature is the adjustable simmer, which is on 2 of the burners. The oven interior is very spacious. My downsides are minor. I agree with other reviewers that it does take additional time to warm the oven and the cooktop is a bit difficult to get it obsessively clean. Nothing that a microfiber cloth doesn't fix.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great for Range with Minor Design Quirk.
on January 2, 2018
Posted by: Blued157
from Portland, OR, United States
Gender:Male
The burners are excellent and the oven works well. It's a a great looking appliance as well. My only grip is the oven exhaust which vents to the front of the oven instead of top. This ensures that whatever is cooking in the oven vents to the kitchen instead of the exhaust hood on top of the range. Seasoning a cast iron skillet or broiling can fill the kitchen with unpleasant smell.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It worked great - and then it didn't...
on September 24, 2018
Posted by: Joy Road
from Chcago
Gender:Male
Had for 2 years. Really love the oven and the stove. Burner layout is good, but the black drip pans are a bit hard to clean and can't come out to be washed. What is really nice is that, when the oven is running, even at 450 deg - the top stays cool and the door is warm, but won't burn little kid's hands. I backed the stove up against a reclaimed wood wall, and was pleased that the wall stays cool, even after cooking a turkey!. Nice design.
However, after 2 years, the burner lighting system is going haywire, and I will have to pay for repairs, since the parts are covered under warranty, but NOT the labor. So the KitchenAid warranty on this oven sucks.
However, after 2 years, the burner lighting system is going haywire, and I will have to pay for repairs, since the parts are covered under warranty, but NOT the labor. So the KitchenAid warranty on this oven sucks.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com