Customer reviews from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Average customer rating
4.5 out of 5
4.5
(1,377 Reviews)
Open Ratings Snapshot
Rating breakdown 1,377 reviews
5 Stars
1,007
4 Stars
186
3 Stars
79
2 Stars
52
1 Star
53
91%of customers recommend this product. 
(
1,166 out of 1,282
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Customer Rating
3 out of 5
3
WOULD BE 5 STARS IF MORE COLORS WERE OFFERED
on November 5, 2016
Posted by: Angela
Verified Purchase:Yes
I ALWAYS buy Otterbox cases for all our phones but this year orange was not a color that was offered. Our school colors are orange and black so I always get an orange shell and a black cover. Otterbox has an orange shell because they have it with their camo covers. Since you have the orange it should be a color we can choose from when choosing our own colors! So my parents now have boring black on black otterbox cases instead of orange and black like they wanted! :(
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, November 7, 2016
Hi Angela,

Thanks for being a fan of our cases! We are sorry that we do not have orange available separately this time around. We will definitely pass your feedback on to our design team for future consideration. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Gets incredibly dirty and fingerprint problems
on November 8, 2016
Posted by: disapointed
Purchased this to go with my new I phone 7. I had a dot design on a defender case with my iphone 6 and a plain grey defender case on the phone before that. I have always sworn by this case and otter box but I was extremely disappointed. in addition to the case turning colors immediately, my husband (who purchased a defender in black for his 7 plus) and I had issues with the fingerprint scanner. Previous models did not have the plastic over the scanner. it worked fine for a few weeks and then it seemed to have stretched out and stopped working. I would recomend a dark color and not a pattern if you are going to buy it. still offers the protection for your phone but major issues with the color and plastic over home button.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 9, 2016
Hi there,

We are sorry that both you and your husband are having trouble with the fingerprint scanner and that your Defender is getting discolored. We fully understand why this is disappointing and we absolutely want to help out with this unusual predicament. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged as soon as possible.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on November 10, 2016
Posted by: Alycia9595
Verified Purchase:Yes
I really like this case. I have the teal colored one and it is very vibrant. Otterbox like always keeps my phone safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Protection, does what it is intended......... BUT
on November 10, 2016
Posted by: RJW67
Verified Purchase:Yes
It definitely protects the phone but on the flip side of that it is very hard to use some functions while it is in the case so I have to take it out of the case to use some functions each time.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, November 11, 2016
Hi RJW67,

Although we are glad that this Defender is taking care of your iPhone 7, we’re sorry that it is interfering with some of its functions. This is not at all typical as our cases are designed to work seamlessly with their device. We definitely want to get more details so that we can help out! Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Phone is protected
on November 11, 2016
Posted by: Jerry
Verified Purchase:Yes
Did not purchase Apple Care and a screen protector, instead I bought this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on November 13, 2016
Posted by: Jeff
Verified Purchase:Yes
Nice case good color,like to see customized pictures that you upload and have on back
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Third Otterbox...still the best!
on November 13, 2016
Posted by: John C
Verified Purchase:Yes
This is the third Otterbox I've purchased for as many phones. This box -- for the iPhone 7 -- is well constructed and will certainly provide the protection I've come to expect from previous versions. My last few cases took quite a bit of daily abuse and held up well. This one will likely do the same. My only gripe is the lack of color options...it seems easy enough for Otterbox to at least mold the hard plastic pieces in a variety of colors. Maybe there'll be some better color options in the near future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Tougher than nails
on November 14, 2016
Posted by: Aladeen
Verified Purchase:Yes
Simply put this case can take a beating and surely makes you feel confident that you device is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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