I purchased this one because the one I had I have used for many years and needed replacement
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 6, 2018
Hi Kenny,
We're glad to hear that the Defender series has been keeping your iPhone safe for years! Our cases are pretty tough, but sometimes protecting your device can be a rough job, and occasionally a replacement is needed to get the unit back on its feet. Fortunately, we do have a pretty awesome warranty, and we're happy to replace any damaged products. Please feel free to call our friendly Otters at 1-855-688-7269, and they'll always be thrilled to help out!
I dropped my phone and nearly caused a fatal injury to it. I had a cover on it but knew it was time to really protect my phone. I love the color, even though it's a little bulky my phone is protected. Thanks!!!
I really like the protection this case offers. It is very durable. I also like the non-slip finish. My phone slid all over the place before I got the case. Now is rests securely. I also like the screen protector that came with the case. I did not realize I would get this screen protector. The only thing I dislike is that the buttons are very hard to press. Maybe over time, they will get easier, but I am not sure.
I bought this two weeks ago and haven’t heard anything since, no messages or emails, and no otterbox. Luckily new phone is still intact, and looking forward to getting it safely in its case.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hey Matt,
We're sorry for the wait. It looks like your order was delivered recently. If that isn't the case, please contact our team for further assistance here: https://www.otterbox.com/en-us/contact-us
I have bought Otterbox Defenders for all my iPhones. I’ve sent many flying to hit the pavement but never lost a phone or even crack the glass. I did have to replace the belt clip from two of those accidents but not the phone.