Customer reviews from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Average customer rating
4.5
(1,377 Reviews)
Rating breakdown 1,377 reviews
5 Stars
1,007
4 Stars
186
3 Stars
79
2 Stars
52
1 Star
53
91%of customers recommend this product.
(
1,166 out of
1,282)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Posted by: Mahgib
Verified Purchase:Yes
Great case! Have had my case for just over a week; happy I purchased it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hank G
Verified Purchase:Yes
Not sure what to write? I have always had an Otterbox to protect my iPhone,
wouldn't be without one. I'm not particularly physical but do occasionally drop it but with Otterbox, I have no worries.
I would like to see more bright colors though.
wouldn't be without one. I'm not particularly physical but do occasionally drop it but with Otterbox, I have no worries.
I would like to see more bright colors though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Todd
Verified Purchase:Yes
Bought this phone for my iphone 7,very snug covering and does the job!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kesh
Verified Purchase:Yes
I bought this case about a month ago and it does everything I need it to.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kaitilyn
Verified Purchase:Yes
It takes on the color of my jeans and is no longer teal it's black arround the edges
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service team, June 30, 2017
Hi Kaitilyn,
We are sorry that this Defender case is getting discolored. We understand why this is not ideal and we certainly want to help. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service team
We are sorry that this Defender case is getting discolored. We understand why this is not ideal and we certainly want to help. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service team
Written by a customer while visiting otterbox.com
Customer Rating
2
Good but not overly impressed
on December 3, 2017
Posted by: Ted1987
The case is good but the top layer of rubber is starting to peak away around the apple logo.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 4, 2017
Hey there Ted1987,
Sorry to hear that your Defender series case is acting like an onion and making you peel away the layers! This is definitely not typical of our products, and our onion-hating Otters would love to avoid the tears and send you a warranty replacement. Just give them a call at 1-855-688-7269, and they'll set you up with a brand new rubber silicone that should stay tight and alert to protect your iPhone for a long time to come!
Best,
OtterBox Customer Service Team
Sorry to hear that your Defender series case is acting like an onion and making you peel away the layers! This is definitely not typical of our products, and our onion-hating Otters would love to avoid the tears and send you a warranty replacement. Just give them a call at 1-855-688-7269, and they'll set you up with a brand new rubber silicone that should stay tight and alert to protect your iPhone for a long time to come!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rhod228
Verified Purchase:Yes
I love my otterbox! It’s my second one. I really love the new feminine colors & design.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
not quite as good as cases I have owned in the pas
on March 22, 2018
Posted by: Dennis
Verified Purchase:Yes
Case is very sturdy but the design of this case make adjusting the volume very difficult, the pressure required to adjust the sound bars is very excessive. Also the screen protector is not as sensitive as past defender cases. This is my third iPhone with a defender case. Not able to recommend this case for iPhone 8 at this time. Also bought a case for my wife with the same problems.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 23, 2018
Hi Dennis,
We're sorry to hear that this Defender series isn't letting you turn up the jams! This is definitely bizarre, since the case is engineered specifically to offer full device functionality while it is under our protection. We would love to rectify the situation with a warranty claim, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll go ahead and see if two brand new cases for you and your wife solve those strange issues!
Cheers,
OtterBox Customer Service Team
We're sorry to hear that this Defender series isn't letting you turn up the jams! This is definitely bizarre, since the case is engineered specifically to offer full device functionality while it is under our protection. We would love to rectify the situation with a warranty claim, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll go ahead and see if two brand new cases for you and your wife solve those strange issues!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com