Customer reviews from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Average customer rating
4.5
(1,377 Reviews)
Rating breakdown 1,377 reviews
5 Stars
1,007
4 Stars
186
3 Stars
79
2 Stars
52
1 Star
53
91%of customers recommend this product.
(
1,166 out of
1,282)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Posted by: Paula
Verified Purchase:Yes
Very good purchase, protects my phone, i always take off the plastic as the phone does nit work well with this on, instead i put crystal front on my phone to protect the screen. On the beach its well protected from the sand and water. Very happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Yuditst
Verified Purchase:Yes
I bought the defender because of the built in screen protector. I bought otter box because they are a quality product. I had an otterbox with my old phone. It has flown across the parking lot and down stairs and there was never a scratch or crack in the phone. The only thing I could ask for is the ability to replace the screen protectors on the defenders. But don’t think that’s practical. Quality product that I will continue to purchase and recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lakelizrd
Verified Purchase:Yes
This is out third set of the Otter/Defender series. The Defenders do exactly as they say. The box protects/defends our phones against damage. We thought about a smaller box, but since we (wife & I) both have had zero issues with the defender series why change. My phone is with me in the roughest environments, and the defender always takes care on my phone. The Otter Box fits perfect, the screen protector fits flush against the phones surface, and the touch ID button woks flawlessly. I recommend this product to a friend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vicki16
Verified Purchase:Yes
I have been purchasing Otterbox for years now. Its the best iphone protection I have ever purchased. I have never had a crack in the glass or plastic, even after dropping it on a tile floor. Will always use this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diana
Verified Purchase:Yes
I really like the OtterBox phone casing as it is durable, and most of all, it does not slip through my hands like all the other phone casing do even though they claim they do not.
What I had a problem with was the phone face clear covering was a little too thick and needed to be used a bit. Even though you press the button, it would not go through to the phone.
What I had a problem with was the phone face clear covering was a little too thick and needed to be used a bit. Even though you press the button, it would not go through to the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Silk08
Verified Purchase:Yes
Love it had it for about a month and still look like brand new. Can’t recommend enough
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Julie
Verified Purchase:Yes
I have had this for a couple of weeks after purchasing a new phone. Would not use my phone until my otterbox came in and it is a good thing. Dropped my phone yesterday on a concrete floor in a office building and it never hurt my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
I bought this case a month ago and it's sturdy enough to take a fall and keep the phone intact. The only issue I have with it is the screen protector part on it. Condensation builds up and it makes the screen in operable. I have to remove the case and wipe down the screen so I can activate the touch sensors correctly again. Irritating but it's doing its job of keeping the phone safe. That would be the only con I found
Response from otterbox.comBy OtterBox, Customer Service Team, June 29, 2018
Hey there Alex,
Yikes! Not a condensation catastrophe! We definitely understand why this would be frustrating, and our fog-fighting Otters would love to help out! To start, since our cases do not provide any waterproof protection, we would not recommend bringing them into any environments where there is a high risk of water exposure.
If taking a departure from these scenarios isn't doing the trick, we'll be more than happy to take a closer look. Please feel welcome to reach out to us at 1-855-688-7269, and we'll gladly do what we can to get you back to precipitation-free protection!
Cheers,
OtterBox Customer Service Team
Yikes! Not a condensation catastrophe! We definitely understand why this would be frustrating, and our fog-fighting Otters would love to help out! To start, since our cases do not provide any waterproof protection, we would not recommend bringing them into any environments where there is a high risk of water exposure.
If taking a departure from these scenarios isn't doing the trick, we'll be more than happy to take a closer look. Please feel welcome to reach out to us at 1-855-688-7269, and we'll gladly do what we can to get you back to precipitation-free protection!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com