Very useful and protective wrap for my 2020 SE iphone. The soft hinge at the base of the phone for charging seeks a re-design, in my opinion. The bend-up/push down of the soft hinge will likely break off with time. I have no solution for that suggested improvement.
Good case, although I chose the wrong one! I was thinking I got the same case I had personally. Just clicked the button to quickly. Not realizing I got the defender case.
U fortunately flaws with the defender series. I have the iPhone 14 Pro Max and the third generation. Both the tabs break off where you charge the phone usually in about six months. Most recently both phone cases broke within a matter if weeks.
Response from otterbox.comBy Customer Service, January 20, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
I once inadvertently tested how well OtterBox works. I’ve got one of my iPhones on the trunk of my car was going about 50 miles an hour when I realized what I had done just in time to see it fly off. The phone survived and I went bought another otter box.
I have worn out my old Otterbox as the charging port seal finally just broke off.I got a new cover and am not as happy with the buttons on it. I am 80 years old and my wife and have a extreme hard time pressing the power and volume buyyons!
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 21, 2025
Hello Terry! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!