After only a couple of weeks of use, the cover has allowed debris between the phone and the screen of the cover. Also, the button where a fingerprint reader is has become dirty and does NOT allow the fingerprint to be read effectively and consistently. I wish I could get the Lifeproof cover I have used previously, but it does not appear to be available for my SE any longer.
Response from otterbox.comBy Customer Service, December 18, 2023
Hello! We are so sorry that you are experiencing issues with your Defender Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
This is my second Otterbox. Great fit, excellent design and very helpful as I work outside in all kinds of weather conditions. Kudos to Otterbox for keeping my 3 gen iPhone SE safe and dry.
This was ordered to replace one that I have had for 7 yrs with no complaints. The first day I used the new one the belt clip broke. I contacted Otter Box and they had a new one in the m ail to me the same day, no questions asked. You cant beat that type of customer service.