Got new case two day later drop my phone and broke the screen though I was protected but not !
Response from otterbox.comBy Customer Service, October 17, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
5
Best purchase ever for my phone
on October 20, 2023
Posted by: Mugs10
I am still using my iPhone 8 thanks to this case. I don't need the newest phone out I just need one that works. Dropped many times down 14 cement steps. Dropped from attic onto garage floor. Fallen off belt while mowing. This Defender case saved me so much money. With the high cost of phone's you would be smart to buy an otter box!
This is the 3rd Otter Box Defender I’ve owned. My phone goes everywhere I go, and that meant going to work everyday and also being a scuba diver that means world travel to dive sites. Thanks to the Otter Box case my phone survives everything it goes through with me and that includes is being dropped.
The device works well was quite disappointed with the front facing cover which looked tacky vs being a closer match to rich color of the overall protective case -
Fortunately - this is an emergency back up phone and not carried
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 20, 2023
Hello, Veniterra! We apologize for any disappointment in the aesthetics of the case. This case will provide amazing protection for your device and if there are any questions we can assist with regarding this case, please do not hesitate to reach out to our Customer Service Team as we are always happy to help!