otter box never fails to impress. I got this case for my SE and it's perfect. Dark purple is my favorate color. This isn't some wimpy purple. It's deep and subtle. The gray offset's it nice on the front. The phone is red and you can see the red around where the camera is on the back and on the very bottom where you plug the charger in. Love this new case.
Otterbox defender for the win! I strongly encourage all in my circle to get / use this case. It really does protect your phone. My mom & bff thought I was nuts when i tossed my phone across the room, but that showed how good it is. The both swear by it as well. Kids were required to keep it on thier phones, now they do it to protect the $ they spent on phone. I started with iphone 5? On my 3rd phone now & got complimented on its like new appearance.
The case looks great but the buttons are not lined up good so they are hard to press. The shipping was a joke, for an entire week, I was told it would be delivered the next day by 9pm. OtterBox quality seems to be slipping, which sucks because it had such a good product, however the one I received is unusable. Not a good experience for the amount paid.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 30, 2022
You're not wrong to expect the very best from the Otter brand, and we are genuinely sorry that you've had such a discouraging experience with your recent purchase of the Defender Series case.
Not sure of the timing of your order or how you received word that your item would have arrived the very next day (online communication or from one of our reps), but we actually do state a processing time of up to two business days, which could explain things on that side. Still understandably discouraging.
As for the wonky interaction with your iPhone's side control buttons, that definitely shouldn't be a thing. Please give our friendly Otters a call at 1-855-688-7269 and we'll be more than happy to help get things smoothed out for a quality go if it moving forward.
Seems good. Purchased to replace the Defender Series Pro as that case broke down completely and was torn in several places after only a year of use. Decided to give Otterbox another try. Hopefully this one holds up better.