I used the Otter Box cover on my previous phone. I retired as a School Bus/diesel mechanic and have used the Otter Box cover for years and my phone has been protected and I never had to repair my phone thanks to this cover. I upgraded my phone and needed a new cover because the old phone was a different size.
Bought this a few weeks ago. I find that there are a number of features and parts of the screen that are not available for use due to the case covering the edges of the screen. The i am thinking of taking it off and getting some other option. This one is not working for me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 27, 2021
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the troubles you've had with your case, and we'll be sure to get your thoughts passed up the ladder to our design team. It's definitely odd to hear that you're having functionality issues with the screen of your device, so we may want to get you helped out with a replacement case. Feel free to call us at 1-855-688-7269, and we can get you taken care of.
Finally broke down and got my twins phones (at 12!) ridiculous, but they were very isolated from the other kids at school (Covid) because I have heart dz. So...12! Need I say more? They drop things, plus he’s a climbing, jumping, skiing, mountain bike riding, uncoordinated regular kid. The new SE phones are water proof to 50 ft and supposedly somewhat impact resistant. But, No Way was I chancing it. very happy, they’ve both dropped them already!
Have had half dozen of these Defender boxes, and being a contractor, phone gets dropped, stepped on, and even fly of the bumper of the truck a time or 2! As long as I own a cell phone, I will have it inside a Defender OtterBox!!