I bought one of these about a year ago and was really impressed with its durability. Dropped my phone many times and it never got a scratch on it. The hole where the front camera and ear speaker are let in a lot of dirt/moisture and would get in between the screen and cover and affect the touch screen. The home button has the same issue where it doesn’t recognize your fingerprint. The hatch for the lightening bolt wore down and broke after a few months of use. Disappointed I had to buy another one that will probably only last another year, but cheaper than replacing a phone.
Response from otterbox.comBy OtterBox, Customer Service Team, March 15, 2021
Hi there,
We're so sorry this Defender Series case broke. For future reference, all of our cases are covered under our limited lifetime warranty. Please feel free to check it out here: bit.ly/warrantyotter
I have been ushering an Otterbox for my phones for over 10 years. Dropped them a few times and never had any damage. My last one the lower button wore out after 6 years and they sent me a replacement at. No charge. Will never use a phone with out the safety from klutz like me