Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Customer Rating
3
not as good as my first one
on February 14, 2021
Posted by: nhra
i bought this one for my new Iphone 6se because the first one i had for my first iphone i LOVED. the quality is still good but its really hard to push the buttons...on the side and on the screen. im torn about getting a new one because i love how it protects my phone but im always frustrated now using my phone. :((
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 16, 2021
Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! We appreciate your feedback about the buttons on your OtterBox, and we'll be sure to inform our engineers about your experience. In the meantime, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
I bought otter box for phone before. Great protection and style for phone. Takes the worry out of dropping phone. Which I do about every week.Thanks otter box
Why they don’t have a defender for the 12 Mini boggles my mind. I love this case and bought a similar case for my mini from another company. I will not return to purchase again. Otter box lost my confidence.