Customer reviews from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Average customer rating
4.5
(1,377 Reviews)
Rating breakdown 1,377 reviews
5 Stars
1,007
4 Stars
186
3 Stars
79
2 Stars
52
1 Star
53
91%of customers recommend this product.
(
1,166 out of
1,282)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 7 and 8 - Coral dot
Posted by: Amber
Verified Purchase:Yes
I love the otter box defender case and my family and I have used them for years.
Only problem is with Touch ID on my son’s previous iPhone 8 and current iPhone SE. any suggestions on how to fix the problem with Touch ID? Thanks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OtterBox Fan
Verified Purchase:Yes
I’ve dropped my phone on concrete twice since getting this case and my phone is fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MdTom
Verified Purchase:Yes
Long time user on Defender series. Great fit with excellent protection. Also works great with my wireless charging pad. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tonyism
Verified Purchase:Yes
Had same exact case to replace the one I had. Other one lasted a long time. Got my money’s worth.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Penny 78
Verified Purchase:Yes
We have purchased otter boxes for all our phones. Great protection and very well made. Much better online price love the lifetime guarantee!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
With the Otter Box cover my phone feels heavier but much safer. I don't have to worry about the glass screen savers that seem to always crack and peel away.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: woody
Verified Purchase:Yes
having problems with home and volume buttons otherwise it is as good as the last one i used for 4 years
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kudzoo
Verified Purchase:Yes
I have an Defender case for my iPhone 5S that has been fantastic. I recently upgraded to the iPhone SE and have not been so happy. I have removed and installed the case several times with the same results. All the buttons either don't match the phone or they are not long enough to reach the buttons on the phone. It takes a lot of pressure to make contact with the buttons on the phone. I think this cover will provide the same protection as the old case but not as easy to use
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , January 22, 2021
Hi there!
We're sorry to hear about your frustration with your Defender Series case! We appreciate your feedback about the buttons, and we'll be sure to inform our engineers about your experience. In the meantime, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Defender Series case! We appreciate your feedback about the buttons, and we'll be sure to inform our engineers about your experience. In the meantime, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com