I’ve had an Otterbox case on my phone since I switched over to a smart phone. I work in a factory and have dropped my phone too many times and never damaged my phone. Love my Otterbox!!
Bought the Defender Series Case for it's high-level of shock, water, dust/dirt protection that included a power-plug protector flap. Well-designed and fits my phone like a glove. The case is new and and stiff particularly at the left-side volume up/down buttons making it difficult to press when changing volume. Hopefully, the plastic on the side will soften a bit with time.
Other companies make cellular phone cases, but none of them holds a candle to Otterbox quality or customer service. They cost a little more, but are worth every penny!
I purchased the iPhone Defender Series case a few weeks ago and I am totally satisfied. I have already dropped my phone on a concrete sidewalk since I put it in the case and it did not get a scratch or internal break. The Defender case truly saved my phone.
Although this product will nicely protect your phone, it's too bulky. The volume buttons are hard to use and, the most challenging is opening the little flap to plug in the lightening cable. It also makes the phone REALLY heavy which is to be expected I suppose. You have to choose between bulk and difficulty of use vs. protecting your phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2020
Hey Leslie,
We're so sorry you're not exactly loving this Defender Series case. This case is our most rugged series, but we understand that it's not for everyone. If you're looking for a more streamlined look, our Symmetry Series case is perfect for you. Please feel free to check it out below!