Like always your products do job well. I bought a cheap knock-off, and it broke shortly after it was purchased. Once again you get what you pay for when it is a good product.
This is my second Otterbox. Didn’t have to purchase another one till I upgraded my phone for a larger one-about 6 years. The case kept my old phone in perfect condition. The cases are sturdy and durable. Wouldn’t even consider another product.
Recently purchased for my husband’s first ever smart phone. He needed something rugged to protect his phone. His last flip phone ended with sawdust under the screen before it finally gave out. He wanted something he could carry in his front pants pocket that would take his hard work. After looking at all kinds of phones, decided on an iPhone with the Otterbox Defender case. He’s had it for two weeks so far and loves it. He uses the belt clip( which he didn’t think he’d like) and says it’s not in his way at all. He’s afraid he’ll knock it loose when he logs but so far so good.
Have always had Otterbox cases and when I upgraded to the new iPhone SE Second Generation, had no hesitation in ordering another one. Fast, efficient service. In fact the case arrived before the phone!
The side buttons took too much pressure to engage.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 8, 2020
Hi there!
We're sorry to hear about the difficulty with the buttons on your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/support
These are not exactly for the iPhone 2020 SE. The logo does not appear in the window. We were unsure if the correct units had been sent. I believe the processor is under logo and window is to allow better cooling. ? I have used otter for years. Good protection clip on belt holder ver susceptible to being broken.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hey Russ,
We apologize for any disappointment. While the vanity window won't be aligned with the iPhone, the OtterBox will offer the same rugged protection we're known for. We'd be more than happy to share your feedback with the rest of our team!