It looks like adequate protection. I would have preferred more cushioning around the screen. Had a Ballistic before this case and the protection was much better.
I bought this for my teen son because he is HORRIBLE with phones. I have an Otter case but different style. It works great against dropping of the phone BUT the plastic that protects the screen is annoying. You have to almost punch the numbers and letters to send a text or place a call. The thumb print option works sometimes as it can not read all the details of the thumbprint. Again, it’s ok because it’s saving the phone, but annoying you can barely use your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 14, 2020
Hi there!
We're sorry to hear that your son is running into some frustrations with his Defender Series case! We sometimes see issues like this when using the case alongside and additional screen protector. If your son isn't using any additional screen protectors on his phone, then reach out to our Customer Service Team through the link below, and we'd be more than happy to get you taken care of with a replacement OtterBox.
I,ve worked for a rafting company for seven years and use my IPhone all day long. Without the protection of the OtterBox I,m sure I would have destroyed a few phones. During the season my phone is exposed to all kinds of conditions, water, heat, dust, impacts, etc. I,ve found that the OtterBox provides the protection I must have! Thanks
I recently purchased my third iPhone and my third otter box. The phone arrived a few days before the Otter Box. I trust Otter Box more than I trust my ability to not drop and damage a “naked” cell phone so the phone sat unopened until I could enclose it in my new Otter Box. Now I can use my new iPhone knowing that it’s safe and secure inside the Otter Box. Thanks for making such a great product.
I like the product sturdy, well made, service was great, price good The only negative I have is the difficulty I am having in pushing the sides for volume control in the left of my iPhone and the on/off button on the right is very difficult to push