Purchased a new I Phone 7 and ordered the Defender case. The case is nice quality and fits well. I noticed that the case material is fairly hard and not as "rubbery" as my last Otterbox case. The harder material makes it more difficult to push the buttons. Website could be reworked to make the selection process easier. I thought I was ordering the other style case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 13, 2020
Hey John S,
Thank you for this feedback on the Defender Series! The buttons on the side of the OtterBox should soften up just a bit with a little time and use. If that isn't the case, give us a ring at 1-855-688-7269 and we'll help with a new one!
I never have to worry about if I drop my phone. The case is made so extremely well. I also love the Big Sur blue color. I’ve actually been to Big Sur, great place. Thanks for making such a wonderful phone case. I do wish you still had cases w/the NFL logos.
This is my second defender case for my iPhone. My first one was black and I went with this gray-blue color the second time. I really like it. My only issue with this case is that over time it stretches when you remove the outer part for cleaning. When that happens It allows dust and lint and other things to get underneath the plastic. Overall it’s a really good case!
I just purchased an iPhone and wanted to protect it the best way possible. I am familiar with the case because my wife has one. I am kind of a clumsy guy, dropping things is part of my daily routine.