Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy Note8 - Clear
Average customer rating
2.5 out of 5
2.5
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
27
4 Stars
15
3 Stars
28
2 Stars
20
1 Star
60
35%of customers recommend this product. 
(
50 out of 142
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy Note8 - Clear
Customer Rating
5 out of 5
5
My phone is protected
on January 2, 2018
Posted by: Gary
Verified Purchase:Yes
I purchased the Defender and glass protector and my phone is so protected. love your products and would recommend it to my friends.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
THE Best
on January 23, 2018
Posted by: Joyful
Verified Purchase:Yes
Always loved Otterbox. The holster is not necessary for me as my phone is kept in my pocketbook. I recommend this product to everyone/anyone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Much better than another purchase
on January 23, 2018
Posted by: Redwitch
Verified Purchase:Yes
I had a “protective glass “ that didn’t make it 30 days. Phone wasn’t dropped But was in a handbag that had keys & stuff in it. I think maybe the keys did it in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Protects the phone well
on January 30, 2018
Posted by: Bill
Verified Purchase:Yes
Overall happy with the purchase. The alpha glass screen sometimes makes the screen very difficult to use and dirt collects at the top and bottom of the alpha glass.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great quality
on August 20, 2018
Posted by: Sara
Verified Purchase:Yes
Excellent all over! Screen came with really good self-fitting plastic bits so a fool proof way of lining it up and applying it. The outer rubber casing is neat and we'll designed to be as streamlined as poss given how much protection it offers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Don't know that I would buy again
on September 3, 2018
Posted by: Angie
Verified Purchase:Yes
I have had this screen protector for about a month. It has decreased the sensitivity of the touch screen. If I didn't need to protect the screen I would have returned it or never bought it. In my line of work, my phone gets dropped and bumped a lot and the screen protector has kept the glass from getting cracked.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 4, 2018
Hey Angie,

While we're glad to see that this Alpha Glass is successfully keeping your Galaxy Note 8 safe from all harm, we apologize that your screen has been struggling to respond perfectly! This is definitely bizarre, and our awesome representatives would love to smooth things over with a warranty claim and some alignment tips. Please feel welcome to call them at 1-855-688-7269, and they'll have a brand-new replacement glass headed your way in no time at all!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Protects but reduces sensitivity
on November 29, 2018
Posted by: Fozzy
Verified Purchase:Yes
Notably reduces sensitivity and the adhesive is only on the flat part of the glass.
Response from otterbox.comBy OtterBox, Customer Service Team, November 30, 2018
Hey Fozzy,

Uh oh - sounds like this Alpha Glass might be suffering from a misalignment issue! Please feel free to call our Otter investigators at 1-855-688-7269, and they'll be more than happy to further examine this. We'll crack the code and solve this puzzle as soon as possible!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not the Best Option
on December 1, 2018
Posted by: cbwalker1
Verified Purchase:Yes
I decided to give this screen protector a try after other brands didn't fit too well with my Commuter. While it offers great protection/reinforcement for your actual glass, this screen protector has its cons. I was satisfied with the overall fit and finish, despite the corners not fully adhering (you could see air underneath them). The main downfall to this protector is the fact that it is not a full adhesive protector- the adhesive is only put on the edges. I'm pretty sure this is the reason why the touch sensitivity is severely altered. I considered ripping the thing off my phone after making frustrating attempts to type a message without missing keys. Finally after I found it randomly cracked, I decided to take it off. This protector would seriously benefit from a full adhesive upgrade. For now, I recommend scrolling past this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 4, 2018
Hi cbwalker1,

We're so sorry to hear that this Galaxy Note 8 Alpha Glass didn't end up working out well for you! Had you contacted us, we would have loved to remedy the situation with a warranty claim, but we also certainly understand your decision to head in a different direction. We sincerely hope that this experience does not prevent you from considering our protective options in the future, and if you have any further questions, feel free to call our awesome Otters at 1-855-688-7269. They're always thrilled to help out!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Showing 129-136 of 150 results 
<< 1 ... 15 16 17 18 19 >>