Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Customer Rating
2
Ok but not as good as my last otterbox
on March 17, 2017
Posted by: Evie
I bought an otterbox case 2 weeks ago for my iPhone 7 plus - clear with a black line around the outside but the buttons are all really stiff to push. I thought that it would ease up with use but I still have to REALLY push hard on the volume buttons and the power button on the RHS to get them to work. Also I really wanted an otterbox cos I loved the old one that I had for my 6 plus but there was very limited choice for the 7 plus so it took a long time to just get one. And now I'm disappointed with the purchase.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 20, 2017
Hi Evie,
Thanks for your feedback! We’re sorry that the control buttons on this Symmetry Clear case are being stubborn. This is not at all typical and we certainly want to help out.
Please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can. If needed, we can set up a warranty replacement case!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that the control buttons on this Symmetry Clear case are being stubborn. This is not at all typical and we certainly want to help out.
Please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can. If needed, we can set up a warranty replacement case!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Michelle
Verified Purchase:Yes
I love my new Otter Box - it's slim but protects just as well as the bulkier versions I've had in the past. The clear sparkly case looks great with my rose gold I-phone.
I actually got the idea for the case and the colored phone when reading another review! No complaints here!
I actually got the idea for the case and the colored phone when reading another review! No complaints here!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Removal
on March 22, 2017
Posted by: AnnWolf
I have the phone case on my phone, but I can't seem to be able to take it off. Since the entire back side of it is hard and can't bend at all, I can't easily take it off like any other phone case. It may protect my phone, but now I can't take it off!
Response from otterbox.comBy OtterBox , Customer Service Team, March 24, 2017
Hi Ann,
We are sorry that this Symmetry case is being a bit difficult to take off of your iPhone 7. We understand why this would be frustrating and we definitely want to help out.
Below is a link that will take you to a video that goes over the best way to install and remove the Symmetry case. This video is for the iPhone 6s version but the concept is the same.
https://www.youtube.com/watch?v=iQtBRkJtVSs
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry case is being a bit difficult to take off of your iPhone 7. We understand why this would be frustrating and we definitely want to help out.
Below is a link that will take you to a video that goes over the best way to install and remove the Symmetry case. This video is for the iPhone 6s version but the concept is the same.
https://www.youtube.com/watch?v=iQtBRkJtVSs
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Valdel02
Verified Purchase:Yes
Worth every penny! So glad I bought this otterbox, my daughter loved it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Olyvialoves
Verified Purchase:Yes
I bought the clear case with the sparkles and I love it!! The clear with the sparkles is even prettier in person and this case isvery good quality plastic. I would definitely buy again or recommend to a friend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: New iPhone buyer
Verified Purchase:Yes
I've had the case a week or so and I'm very happy with it. It allows me to enjoy the color of my gold phone while protecting it. Everything lines up and functions well and there is no problem accessing volume buttons or port for charging. My husband found this case and he ordered it; arrived in 7 days.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Feels sturdy
on April 5, 2017
Posted by: LindaMei66
I had another clear case (from another brand) and it just didn't feel sturdy or that it was protecting my phone. In the past I have always had a Defender Otterbox, but wanted something slim that showed off the color of my phone. I love this case, except the side buttons are harder (but not impossible) to engage since the plastic on this case is more rigid than the other brand. I still love it though, but wish those couple of buttons would be more flexible. I am hoping with time they will "give" a bit.
All in All, I am happy to continue to stick with an OtterBox!!
All in All, I am happy to continue to stick with an OtterBox!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teee
Verified Purchase:Yes
I wanted a case that not only showed my phone but but protected it as well. I didn't want a case that was too bulky so this is perfect ! The sparkles make it so girly and cute .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com