Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4 out of 5
4.4
(813 Reviews)
Open Ratings Snapshot
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product. 
(
679 out of 784
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Customer Rating
4 out of 5
4
Love otter box
on September 20, 2016
Posted by: Karenl
I gave this 4 because I can feel the rim of the otter box on my ear and it kinda bugs me. But other then that case is great to show off phone and protect it at same time. Easy to put on phone too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love the design
on February 28, 2019
Posted by: Ileancas03
Verified Purchase:Yes
Is a perfect cover I always use otter box getting it from Tmobile but this design is amazing
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Taking it back
on April 22, 2017
Posted by: Kels
Verified Purchase:Yes
The phone jack hole is covered and I cannot plug in my headphones.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 24, 2017
Hi Kels,

This Symmetry case is designed specifically for the iPhone 7 which does not have an auxiliary port for headphones. If you have the iPhone 6 we do offer cases for that device that will work seamlessly with it. Feel free to check out the link below for more information on those OtterBox products.

https://www.otterbox.com/en-us/iphone-6s-cases

Of course, if you ever have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Really like it so far
on July 16, 2018
Posted by: Marys
Verified Purchase:Yes
My daughter picked it out and says she likes it so far because it is not bulky but cute
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 16, 2018
Dear Marys,

We're so glad to hear that this Symmetry series found its happy ending with your daughter! Should you run into any future villains, please feel free to call our Otter knights in shining armor at 1-855-688-7269. They'll always ride in to save the day!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
HORRIBLE
on December 26, 2016
Posted by: Bobb
This prouduct barely lets me see my phone it's horrible
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
It has sharp edges
on August 26, 2018
Posted by: Emily
Verified Purchase:Yes
It hurts to talk when you're holding it in your hand.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 27, 2018
Dear Emily,

Although we think our Symmetry styles are pretty sharp, we apologize that this particular case seems a little rougher than usual! Our awesome Otters would love to smooth things over with a warranty claim, so please feel welcome to give them a ring at 1-855-688-7269. They'll send you a sleek new replacement case in practically no time at all!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
So so purchase
on October 18, 2021
Posted by: Whee
Verified Purchase:Yes
I was hoping that this case would come with a screen protector. It didn’t.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2021
Apologies for any confusion prior to purchase, but it is correct that the Symmetry Series Case does not include a screen protector. As one of our more streamlined models, we decided to allow direct interaction with the touchscreen while still leaving open the option for use of a glass screen protector, such as the OtterBox Amplify Glass.

You can check out all of our screen protectors for your device here on otterbox.com, and definitely give us a call at 1-855-688-7269 with any questions and we'll always be happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
APPLE SYMMETRY CLEAR IPHONE 7 CLEAR 624
on October 6, 2016
Posted by: Jean Pierre
Verified Purchase:Yes
I bought a APPLE SYMMETRY CLEAR IPHONE 7 CLEAR 624 2 weeks ago and I am really not happy I don't like home button it is very hard to punch ! I had a other defender on my iPhone and it was very smooth now i will look for an other brand !
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 6, 2016
Hi Jean,

We are sorry but we are a bit confused on how the Symmetry Clear case could interfere with the home button on your iPhone 7 as this case does not cover that part of the iPhone. We want to get more details to make sure that we are on the same page. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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