Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Posted by: Debb
Verified Purchase:Yes
I love my new I phone 7 case. It's much less bulky than my iPhone 5 case was. It's so pretty and is the perfect compliment to my Rose gold phone. I love the sparkle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jazmin
Verified Purchase:Yes
This case is not bulky, yet very protective. It is also very cute. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Turned a nasty yellow color
on March 22, 2017
Posted by: Sabrina
When I bought this case the box said that it wouldn't turn yellow and it has badly. The top rim has turned such a nasty yellow color. I was also disappointed that the case wasn't crystal clear the frosted back threw me off. I will say it does an awesome job at protecting my phone, I'm just sad that it turned such a gross color.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 24, 2017
Hi Sabrina,
We are sorry to see that this Symmetry Clear case is turning yellow. This is understandably disappointing and we certainly want to help out. When you have a moment, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry to see that this Symmetry Clear case is turning yellow. This is understandably disappointing and we certainly want to help out. When you have a moment, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: eveningfrost
Verified Purchase:Yes
I bought my stardust case a few weeks ago, and I love it! Like other reviewers have mentioned, it is super sparkly under the sunlight which is something I love. You can also jazz up your phone by printing out things and sticking them on the back. It's easy to put on and take off the case. I haven't dropped my phone yet, but after watching the naked iPhone 7 drop test reviews on YouTube, this case is gonna protect! However, the volume and lock screen buttons are difficult to push. My phone case hasn't yellowed (yet), but I am worried that it will.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Disappointed with Discoloration
on April 19, 2017
Posted by: rbee
I was so excited about my new Otterbox case, but this one got discolored so badly and it's not even a month old! So disappointed I invested this much money in a case that didn't live up to its hype.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 21, 2017
Hi rbee,
We’re sorry that this Symmetry Clear Graphics case is getting discolored. We completely understand why this would be disappointing and we absolutely want to help with this unfortunate predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We’re sorry that this Symmetry Clear Graphics case is getting discolored. We completely understand why this would be disappointing and we absolutely want to help with this unfortunate predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MGHouston
Verified Purchase:Yes
I was looking for a strong but pretty cover for my new iPhone 7. I bought the shimmery ombre version. It is very pretty and showing off my red iPhone. I dropped my iPhone 7 in garage after I put the Otterbox on. No damage happened to my phone. I am glad as I shattered my previous iPhone 6 without Otterbox. I am happy that I purchased this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Luispablor
Verified Purchase:Yes
Case came with back scratches and the clear part is not clear. You can't see the apple logo.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 12, 2017
Hi Luispablor,
We are sorry that this Symmetry Series case arrived damaged and not as clear as it should be. This is strange and we are glad that we already have a warranty replacement heading your way.
You should have received an email with tracking information but if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry Series case arrived damaged and not as clear as it should be. This is strange and we are glad that we already have a warranty replacement heading your way.
You should have received an email with tracking information but if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: nvbarby
Verified Purchase:Yes
I love the ease of getting the case off and on. Added bonus that you can see the color of the phone through the case. It is a truly clear sparkly case; no yellow tinge at all.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com