Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Posted by: Brendalou
Verified Purchase:Yes
Buttons are two stiff because they don't match up completely with iPhone 8. Searched several products and Otterbox was the best but not perfect. Will a iPhone 8 specific case come out soon?
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Sarah
Verified Purchase:Yes
I paid $60 for this phone case I thought was a full protective case. Back cover front screen protector and at least a case. This came with nothing other than a back case for that price it didn’t even come with a glass screen protector. I clearly purchased something I thought was different but by any means I do not agree that the product is worth my money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 13, 2020
Hi Sarah,
We're so sorry this Symmetry Series case wasn't what you were expecting. Historically, the Symmetry has never come with any sort of integrated screen protection, but we understand where you're coming from.
This case was designed to accommodate your curved display. We get that it could feel more vulnerable, but we assure you this case still went through extensive hours of testing to earn its Certified Drop + Protection rating. If you're looking for an extra line of defense, feel free to check out our awesome tempered glass screen protectors below. In the meantime, if you have any further questions or concerns, don't hesitate to give us a call at 1-855-688-7269 and we'd love to help!
bit.ly/OBi7i8Alpha
Best,
OtterBox Customer Service Team
We're so sorry this Symmetry Series case wasn't what you were expecting. Historically, the Symmetry has never come with any sort of integrated screen protection, but we understand where you're coming from.
This case was designed to accommodate your curved display. We get that it could feel more vulnerable, but we assure you this case still went through extensive hours of testing to earn its Certified Drop + Protection rating. If you're looking for an extra line of defense, feel free to check out our awesome tempered glass screen protectors below. In the meantime, if you have any further questions or concerns, don't hesitate to give us a call at 1-855-688-7269 and we'd love to help!
bit.ly/OBi7i8Alpha
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jack
Verified Purchase:Yes
Ordered it around 3 weeks ago and still no sign ?!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , OtterBox , July 7, 2020
Hey, Jack!
We're sorry to hear that you haven't seen your recent order yet! That's certainly unusual. We'd recommend reaching out to our Customer Service Team in your region here: https://www.otterbox.ie/en-ie/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you haven't seen your recent order yet! That's certainly unusual. We'd recommend reaching out to our Customer Service Team in your region here: https://www.otterbox.ie/en-ie/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: SuzieB
Verified Purchase:Yes
I bought the "Drive Me Daisy" design because I liked it. After I received it, I wasn't quite as happy. Online it is shown on a black phone, I think it looks better on the black than on my silver one. At first, I thought I would just keep it, but I just found another Symmetry design I like better. So I think I will get the other one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kasim001
Verified Purchase:Yes
Glad to have an otterbox. The bedt protecrion for your snaryphone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Pretty dissapointed
on June 16, 2022
Posted by: honestchap32
I really liked this case at first but became pretty displeased after a while because it was difficult to take off my phone and clean underneath - which I needed since it was a clear case. Every time I took it off it lost a little integrity and eventually came completely apart. It also did not keep it's clear and became faded and scratched and really dark around the edge. Short term it was a nice case, but not if you intend to keep your phone for a few years.
Response from otterbox.comBy OtterBox, Customer Service Team, June 20, 2022
Sorry to hear and see (literally) that your current Symmetry Series Clear Case has hit some structural and aesthetic snags, but not to worry — we are on the case! Although we certainly wouldn't have expected this sorta thing to happen, we do have an awesome warranty to help get you a fresh start with a brand-new replacement!
https://www.otterbox.com/en-us/warranty-begin
Cheers,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/warranty-begin
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Yasmin
Verified Purchase:Yes
Love my clear case. Had otter cases before but this was very easy to put on and shows the color of my new phone. Not bulky and easy to hold. Everyone loves it! Friends all want to know where i got it from. They will be buying their own soon!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KJC1
Verified Purchase:Yes
I'm really glad I ended up choosing this case! It offers all the great protection I'm used to with Otterbox, but I'm still able to see that beautiful Rose Gold color I fell in love with.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com