Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4 out of 5
4.4
(813 Reviews)
Open Ratings Snapshot
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product. 
(
679 out of 784
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Customer Rating
2 out of 5
2
Doesn't stay clear
on April 6, 2017
Posted by: ksea
I got this as a gift and was so excited. I've enjoyed it, but the edges have turned a nasty color. It's almost orange. I clean it regularly according to otterbox suggestions, and it still turned yellow after less than 6 months of use. It's a good product, but I wouldn't recommend it because of the color change.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 7, 2017
Hi ksea,

We’re sorry to see that this Symmetry case is no longer clear around the perimeter. This is disappointing and we absolutely want to get things back on track as soon as possible. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
A Good Purchase
on September 8, 2017
Posted by: lofet
Verified Purchase:Yes
I bought this around a month ago and after only a few days, there were scratches all over it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Clear case
on November 23, 2017
Posted by: Mommy2018
Verified Purchase:Yes
My case is bomb ... it’s clear so you can still see that my phone is red & it’s sparkly. Therefore it’s girly & not all manly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Overpriced But Does The Job Well.
on December 25, 2022
Posted by: Adam
Verified Purchase:Yes
Perfect for my IPhone 8. No need to worry about drops at all. This case totally protects and shows off my Product Red iPhone 8.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 29, 2022
Great to know the Symmetry Series Clear case has your vote of confidence in terms of protection! That's obviously the main goal here, and although our cases aren't necessarily going to be set at the lowest price point around, we do believe the effort and expense we put into making the things will pay off time and again over the useful life of your device.

Feel free to give our friendly Otters a call at 1-855-688-7269 if you ever have any product questions, and we'll always be happy to talk shop!

Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Turned Yellow After About a Month :/
on April 28, 2017
Posted by: Olivia
I bought this case a month ago and was very excited because it said that it would not turn yellow! Unfortunately it has turned yellow. It is mostly on the sides but its very obvious and it looks pretty gross. I wish i had purchased a different product. I have bought other Otterbox products and enjoyed them!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Don’t buy Clear Case!!
on February 19, 2018
Posted by: Leanne
Verified Purchase:Yes
I bought this cover about two weeks ago and originally it was great but now as it’s clear the sides have begun to darken and become very dirty looking. Would not buy clear case again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 19, 2018
Dear Leanne,

Sorry to hear that this Symmetry series is having trouble staying away from dirt! We would love to clean things up with a quick warranty claim, so please feel free to call our tidy Otters at 1-855-688-7269. They'll send you a new, spotless replacement case that we're confident should keep your iPhone safe and sound for a long time to come!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Yellow
on October 20, 2016
Posted by: Hannaha
My case yellowed, I will be contacting customer service shortly
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 24, 2016
Hi Hannaha,

We are sorry that this Symmetry Clear case yellowed. Your disappointment is completely understandable and we absolutely want to resolve this for you as soon as possible. If you haven’t done so already, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Case is as Advertised
on December 9, 2016
Posted by: Leah
Verified Purchase:Yes
The clear case allows for the color of the phone to shine. I've had it for about a month and dropped my phone a couple of times (short distance, soft landings) and have not had any issues. What kept me from giving it five stars was the side-buttons--you have to press them pretty hard to get them to work. Other than that, I'm very happy with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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