I bought this for my girlfriend, she works in an office and is really particular and careful about her phone. After a week of use the paint along the edges and the corners is already gone.
I have used Otterbox for years and have always been really happy with the quality so I am pretty disapointed. I would more expect this from a casevI bought at the mall kiosk, not from an Otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 7, 2021
Hi there!
We're sorry to hear about the fading with your girlfriend's Symmetry Series case! The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
I realize this case will protect my phone very well if dropped - but as far as holding the phone to text or to surf the web, it has what feels like sharp edges - it’s not comfortable to hold the phone .. does anyone else feel this way?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 27, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to pass it up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
My 11 year old got his first phone... and of course the investment and risk is astronomical... so this fun, Marvel Avengers case made him happy to put it on the 'boring' iPhone... and made me feel WAY better about letting him actually leave the house with this phone!