There is a small crack on the bottom right side. :(
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2019
Hey Smith,
We're so sorry to hear that this Symmetry series cracked under the pressure of protecting your iPhone! Our Otter doctors would love to mend things up with a warranty replacement, so please don't hesitate to give them a ring at 1-855-688-7269. They'll restore your healthy phone protection in practically no time at all!
I love it except the fact that it is pretty new and has a slight crack in it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 4, 2019
Dear brenda,
We're bummed to hear that this Symmetry series is suffering from a few stress fractures! While protecting your phone can definitely come with a lot of pressure, we typically prepare our cases to stay strong when the going gets tough, so we apologize that this happened. Our Otter trainers will be more than happy to reinstate that unit with a replacement, so please feel free to give them a call at 1-855-688-7269. They'll set up a warranty claim for you - stat!