I bought this case for my husband and he loves how protective it is and how nice the side buttons are. We like that it hlows in the dark, but wish that it was a little brighter. I think because the lines of glow in the dark paint are so thin, its not as bright in the dark as we expected. It is good quality but also 2-4 x’s as much as most phone cases we’ve purchased in the past.
I bought this a couple weeks back and although I absolutely love the design on the back and the look of the case, it’s functionality is bad. The volume buttons work just fine, but the power button on the top right hand side is lowsy. I thought maybe I had to break it in since it was brand new and the part was still stiff, but now I know it’s probably just badly designed. I have to apply extra pressure to the button, and even then I have to try a few times before the button is actually pressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Dear Kayt,
We're sorry to see that your experience with this Symmetry series hasn't quite been the fairy-tale that you expected! Just like some mermaids want to learn to run, this case wants to align with your iPhone, but is having trouble. Please feel welcome to call our Otter heroes at 1-855-688-7269, and they'll save the day with some smooth troubleshooting tricks. Before you know it, all of your OtterBox dreams will come true!
I bought the case about 3 weeks ago and protects just the way it advertises, it does all except the glow in the dark which isn’t a huge bummer but still well worth.