Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Posted by: amanda77
Verified Purchase:Yes
I love this case! The sparkles are just the perfect amount where it glitters in the sun and is pretty, but its not overwhelming or unprofessional looking. I was skeptical about the reviews of it yellowing or getting dirty - the jury is still out since I've only had it a couple weeks. I feel that the yellowing is inevitable, but if it takes a while before it happens, then it's worth it. I haven't dropped my phone yet (*knock on wood*) but it feels very protective and I feel good about it being safe. The on/off button is a little bit difficult to push, but not a deal breaker for me. Overall, I would definitely recommend it and would buy again (again - pending the discoloration question)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AS12345
Verified Purchase:Yes
I have (as is usual for me) dropped my new iPhone 8 several times in the few weeks I’ve had it. It is perfectly fine - completely undamaged.
I added Aloha Glass screen protector too.
I added Aloha Glass screen protector too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JRH31
Verified Purchase:Yes
Checks all the boxes I wanted in a case: drop protection, slim design, durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: greymoose
Verified Purchase:Yes
I bought this a month ago but a couple days later I noticed a long scratch on the case but I never dropped it. I’m assuming I got it from sliding on a table? Not sure, just thought the case would be more durable and less sensitive to scratches. Otherwise it is nice, looks sturdy, and very pretty, but maybe too expensive for something that gets easily scratched.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 26, 2017
Hi greymoose,
Yikes! Sounds like your Symmetry just couldn't resist scratching an itch, and we apologize! We definitely want you to have a case that's both extremely protective and stylish. Not to worry - our smooth Otters will be thrilled to process a warranty claim. Just ring them up at 1-855-688-7269, and they'll send out a new, resilient case that should protect your iPhone for a long time going forward!
Best,
OtterBox Customer Service Team
Yikes! Sounds like your Symmetry just couldn't resist scratching an itch, and we apologize! We definitely want you to have a case that's both extremely protective and stylish. Not to worry - our smooth Otters will be thrilled to process a warranty claim. Just ring them up at 1-855-688-7269, and they'll send out a new, resilient case that should protect your iPhone for a long time going forward!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MF100
Verified Purchase:Yes
This case looks really nice. I haven't dropped my phone yet but I am assuming that I'll get the same fantastic Otterbox protection that I got from my old Otterbox cases. I also like that I can easily slip my phone into a pocket. With my older, bulkier Otterbox cases this was more difficult.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
The phone case itself is great but it is sharp against my ear so I can only use it to speak on speakerphone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 10, 2017
Hey Disappointed,
We so apologize that your Symmetry has been ear-itating! This is definitely not typical of our products, and we would love to smooth things over by sending a warranty replacement. Please feel free to call our sleek Otters at 1-855-688-7269, and they'll gladly process a claim for you. You'll be having excellent phone calls again in no time!
Best,
OtterBox Customer Service Team
We so apologize that your Symmetry has been ear-itating! This is definitely not typical of our products, and we would love to smooth things over by sending a warranty replacement. Please feel free to call our sleek Otters at 1-855-688-7269, and they'll gladly process a claim for you. You'll be having excellent phone calls again in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jerimie
Verified Purchase:Yes
Just like the other Otterbox’s I’ve used. My phone feels safe in this case, and with the glass back of the Iphone 8, it needed to feel safe!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jlee
Verified Purchase:Yes
been using the symmetry clear case for an iphone8 and so far no complaints; dropped it glass face down from pocket to wooden floor and it was spotless, hopefully it keeps up!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com