Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Posted by: Lojay14
Verified Purchase:Yes
I bought the case a couple of weeks ago and I absolutely love it. It's super sparkly, but not over the top. It still protects my phone with the slim design. I have the matte black iPhone 7. The pictures don't do it justice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CM_Denver
Verified Purchase:Yes
I love the look of this case! The clear lets the color of my rose gold iPhone show through, and the glitter is pretty but not overpowering. Under lights or sunlight the glitter is gold-ish. I only gave it a 4 because it does scratch very easy. I’ve only had the case a month or two and it’s very noticeable (see pictures). And, only of the buttons on the side of my phone doesn’t work well/easily with this case. My prior Spec case was a little more rubber than plastic, which I’m finding I liked better as it did not scratch, and the buttons all worked well through the case. However, I’m positive that this case protects the phone better and will last longer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Ok
on February 6, 2017
Posted by: Jneg610418
I recently bought this product and after less than two months the case became discolored and yellow it's an ok case but won't look new after a month or two
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 8, 2017
Hi Jneg,
We are sorry that this Symmetry Clear case is getting a bit discolored. We completely get why this is a letdown and we absolutely want to help out with this abnormal situation. When you get a moment please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Symmetry Clear case is getting a bit discolored. We completely get why this is a letdown and we absolutely want to help out with this abnormal situation. When you get a moment please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jessicadani
Verified Purchase:Yes
I have this on my rose gold iPhone and I get compliments on it daily! I love the protection and how easy it is to remove and clean! It's lightweight and thin so you can still stick your phone in your pocket. I went with the stardust because I think the glitter gives a bit more oomph then the clear! The pictures don't do it justice as to how much this actually sparkles, in sunlight and out! I love my purchase!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
not worth the money
on March 24, 2018
Posted by: Mooniq
Bought my case few months ago, backside is already full of scratches. This makes the case look dirty and old, like I’ve had this for ages. Also the case discolours easily although I rarely keep my phone in my jeans pocket. With this price you’d think it would stay longer in better condition. Really not worth the money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 26, 2018
Dear Mooniq,
We’re so sorry to hear that this Symmetry series seemed to age so quickly! Let’s get you back to a fresh start with a quick warranty replacement. Just give our stylish Otters a call at 1-855-688-7269, and they’ll outfit you with a spotless new case!
Sincerely,
OtterBox Customer Service Team
We’re so sorry to hear that this Symmetry series seemed to age so quickly! Let’s get you back to a fresh start with a quick warranty replacement. Just give our stylish Otters a call at 1-855-688-7269, and they’ll outfit you with a spotless new case!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Arcticgem
Verified Purchase:Yes
I bought this phone case roughly a month or so ago and love it! Sparkles so beautifully in the light. I dropped my phone the other day and it instantly bounced off the ground - the case provides amazing protection for my phone :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Abee0488
Verified Purchase:Yes
Love this case! I’m a huge Disney fan and this was perfect and so cute! The case is durable and protects my phone well. The only complaint is I wish the Ariel graphics on the case were maybe coated with something to prevent scratching. I only had my case two days and put it inside my purse and when I looked later there was a scratch through Ariel’s hair that removed some of the paint.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MRZY
Verified Purchase:Yes
I would rate this higher if it were water proof. It’s also a shame to have to purchase a screen protector separate. Also the animation (Ariel) doesn’t have the definition I was expecting. And one more thing... why does the clear ( bumper around edges) have to yellow? You would think ,with technology today they could prevent that from happening.
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2019
Hey MRZY,
We're sorry to hear that you're not fully feeling the power of this Princess Symmetry series! We'll gladly take your stylistic ideas and pass them along to our product design team for future consideration. In the meantime, we're bummed that this case is dealing with the 'yellow yuck,' and our charming Otter knights would love to rescue that Symmetry with a heroic warranty replacement. Simply give them a call at 1-855-688-7269, and they'll save the day in no time at all!
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not fully feeling the power of this Princess Symmetry series! We'll gladly take your stylistic ideas and pass them along to our product design team for future consideration. In the meantime, we're bummed that this case is dealing with the 'yellow yuck,' and our charming Otter knights would love to rescue that Symmetry with a heroic warranty replacement. Simply give them a call at 1-855-688-7269, and they'll save the day in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com